BIG4 Gold Coast Holiday Park
Helensvale, QLD

Terms & Conditions for Travelling with Pets

Dogs Welcome - Selected Sites and Cabins 

Your best friend (dog) is welcome to come too! Please understand that we will only allow calm, well behaved dogs whose owners understand the need to respect the peace and comfort of all our guests (including our wildlife). *This Pet Policy only applies to short stay tourists and their dogs and the word Pet only applies to dogs. 

Please have all your up to date vaccination certificates or titer test certificate with you upon arrival. Your vet can fax them ahead to us if you wish.

Of course dogs must not be left unattended at any time and owners must ensure that any 'parcels' are immediately cleaned up.

Please note that we have 20 roofed accommodation options that accommodate dogs so bookings are a must. These Dog Friendly Cabins sleep 2, 4 or 6 and they are bookable online in the following categories;

Studio Cabin Pooch Friendly - Sleeps up to 4 + 2 Pooches
2 Bedroom Terrace - Sleeps up to 6 + 2 Pooches
2 Bedroom Family Cabins -Sleeps up to 6 + 2 Pooches
2 Bedroom Cottages - Sleep up to 4 + 2 Pooches
Cosy Cabin- Sleeps up to 2 Adults and 4 Children + 2 Pooches
1 Bedroom Cosy Cabin - Sleeps up to 2 Adults and 2 Children + 2 Pooches
All Sites are pet friendly - 2 dogs only per site

Please call our friendly reservations team in order to secure one for your stay on 1300 789 189 as not all Dog Friendly cabins are bookable online.

You must advise us at the time of booking of your intention to bring a dog. Acceptance of your dog is entirely at the discretion of the park manager. Failure to comply with any of the guidelines provided in the Dog Policy will also result in immediate eviction from the park. 

Please ring ahead if you are unsure so our friendly staff can assist you. We look forward to seeing you & your dog.

We also provide the following services for you and your pooch;

  • BIG off-leash running
  • Dog friendly sites
  • Dog friendly cabins (where the pooch can sleep INSIDE the cabin with the rest of the family) 
  • Puppy Pampering Palace (it's a fancy name for a K9 DIY Dog Wash) 
  • Dog Kennels (for those moments when you can't take pooch with you)
  • Dog Friendly Poolside Cafe