BIG4 Shepparton Park Lane Holiday Park
Shepparton, VIC

Terms & Conditions for Travelling with Pets

At Park Lane Holiday Parks, we understand that your pets are a part of the family! That's why we're happy to offer a wide range of pet-friendly accommodation to suit your furry little friends.

As a family friendly park, the safety and comfort of all our guests are of the utmost importance. We welcome all well-behaved dogs into our parks and other pets by negotiation. Guests can discuss their specific needs by contacting reception and speaking to one of our friendly Guest Experience Officers.

For the comfort of all our guests, here are some of the things you'll need to know when staying at a Park Lane Holiday Park with your pet.

Things to know:

  • Due to the natural wildlife in Healesville, our BIG4 Yarra Valley Park Lane Holiday Park does not allow pets.

  • In accordance with the Disability Discrimination Act 1992, Service/Assistance Dogs are exempt from this policy and are welcome in ALL Park Lane Holiday Parks.

  • For our guests who may experience severe allergy issues, we offer designated cabins that are strictly pet-free for your convenience. Please contact reception and speak to one of our friendly Guest Experience Officers who will be able to assist in finding the right cabin for your next holiday. We cannot guarantee the availability of a pet-free cabin and therefore strongly recommend you discuss your preference upon booking your accommodation, rather than at check-in.

For dogs to be permitted in the park and in cabins, they must meet the following criteria:

  • The breed and size of the dog must be declared at the time of reservation.

  • Dogs must be house trained and well behaved.

  • Though we understand that dogs do bark, excessive and ongoing barking is not ideal for guests to enjoy a peaceful getaway.

  • Dogs that shed excessively will not be permitted inside the cabins.

  • For the health and safety of all our guests and their pets, all visiting dogs must be treated for fleas prior to arrival and be up to date on all vaccinations as required.

  • “Dangerous Dogs” as defined in 34A of the Domestic Animals Act 1994 are prohibited within all parks.

  • The acceptance of pets (including but not limited to dogs), is at the ultimate discretion of Management. Acceptance may be revoked at any time.

Our Doggy Do & Don’ts:

  • Dogs are the responsibility of their owners at all times and must not be left unattended inside cabins unless crate trained and enclosed in a suitable crate. Where dogs are kept in a crate in a cabin;

    • The temperature of the cabin should also be maintained in such a way suitable for the weather.

    • The dog must not be left unattended for extended periods of time or overnight.

  • No wet or excessively dirty dogs are permitted inside cabins.

  • Owners must pick up after their pets and deposit in the wheelie bins provided.

  • All dogs must be kept on their lead whilst out in the park.

  • Pet blankets and accessories are not to be washed in the cabin or communal washing machines.

  • Guests are requested to advise reception of any loss or damages that may have been caused during their stay. Staff will review the situation and where necessary, charges will be applied as per the guest’s reservation terms and conditions.


  • Domestic Animals Act 1994
  • Restricted Dog Breeds - Victoria
  • Service/Assistance Dogs
  • Crate Training Information