Page last updated: 2nd August July 2021
We’ll continue to bring you the latest news and information on BIG4 parks and their guests right here as well as on our Facebook page.
BIG4.com.au is open for bookings.
Book with confidence
At BIG4 our number one priority is the health and safety of our guests. In our parks, increased cleaning and hygiene practices have been implemented. Social distancing (1.5m) applies across all BIG4 parks with indoor social distancing rules applicable in all parks in all regions.
If you are worried about an upcoming booking or are unable to travel due to COVID restrictions, please contact the park you have booked with directly. Any changes to bookings, including cancellations, refunds and credits must be made directly with Parks, including bookings made via BIG4.com.au. All contact details for parks can be found on our Contact Us page.
All South Australian Parks are open and accepting guests under level 3 restrictions: More info
Travellers from New South Wales, the ACT, Victoria and some LGA's in Queensland (greater Brisbane) are not allowed to enter South Australia except for essential reasons. All travellers going to South Australia are required to complete a Cross Border Travel Registration. More information here. All travellers should download the mySA GOV app prior to entering the state. Travellers from specific areas of concern will need to quarantine on arrival.
For more information please visit the South Australian State Government Coronavirus Page
To view any of our parks in South Australia please visit our South Australia state page
To download the mySA GOV app, click here
All parks in Victoria are open and accepting guests from all areas with the following restrictions in place:
- Accommodation providers will be able to take bookings from single households, intimate partners.
- The distance people can travel from their home, and the reasons people can leave their home will be unlimited.
- Outdoor public gatherings will be permitted for up to 10 people, with infants under 12 months not included in the cap.
- Pools, playgrounds, recreation rooms and communal spaces can open .
- Masks will remain mandatory everywhere indoors and outdoors (except private residences) unless an exception applies.
Travellers from all states except NSW (including the ACT) are allowed to enter Victoria based on a traffic light system and a border permit is required. More info here:
Under Victoria's travel permit system:New South Wales and the ACT:
- All areas in New South Wales and the ACT are red zones. See this statement on the Victoria/NSW border closure for more information.
- Victorians who are travelling back from QLD via NSW are to apply for a Transit permit and read through this information.
- To see what this means for people living on the NSW/Victoria border, refer to Border Communities.
- The Northern Territory is a green zone.
- The Local Government Areas of Brisbane, Moreton Bay and regions of the Sunshine Coast are red zones
- The rest of Queensland is a green zone.
- Western Australia is a green zone.
- South Australia is an orange zone
For more on the latest COVID-19 information in Victoria please see the State Government Coronavirus page
To view any of our parks in Victoria please visit our Victorian state page
To download the Victorian Check in app, please click here.
New South Wales
The New South Wales border is open to visitors from all states.
All Parks in Greater Sydney are not able to open until 11.59pm Friday, 27th August 2021:
BIG4 affiliated Parks that are affected (and can only accept essential travellers over this period):
- NRMA Sydney Lakeside Holiday Park
- NRMA Ocean Beach Holiday Resort
- Ingenia Holidays Nepean River
Caravan parks and camping grounds in Greater Sydney must close to members of the public except for;
• permanent residents or other people who have no other place of permanent residence, and their visitors (sites are limited to 5 visitors)
• people who were staying there immediately before 6pm, 26 June 2021 and who are continuing to stay there under a booking that was made before 6pm that date and has not been extended after that date.
Everyone currently staying in a caravan park or camping ground in Greater Sydney must follow the stay-at-home rules unless they have a reasonable excuse to leave, such as;
• Shopping for food or other essential goods and services
• Attending work, or education, where they cannot work or study from their accommodation
• Exercise outdoors in groups of 10 or fewer
• Seeking medical care or for compassionate reasons.
These people can also leave their accommodation if the period of their booking expires, and they go directly to their place of residence or other temporary accommodation, and they continue to comply with the stay-at-home rules. They can also leave their accommodation early if they wish to go home and comply with the stay-at-home rules at their place of residence.
Parks outside Greater Sydney:
The following rules apply to all regional NSW Parks:
• Face masks are required in non residential indoor areas
• Premises like pools, gyms and communal areas, camp kitchens, games rooms must apply the 1 person per 4 square meters rule.
It is strongly advised to check your current state rules and regulations with regards to re-entering your state after visiting NSW.
It is now compulsory for anyone travelling to NSW from Victoria in the previous 14 days to complete a NSW entry declaration form.
The declaration form is available on the Service NSW website, and can be completed in the 24-hour period before entering NSW or on arrival.
More information here
To view any of our parks in New South Wales please visit our NSW state page
To download the New South Wales Check In app, please click here.
From 4pm Saturday 31 July 2021 to 4pm Sunday 7 August 2021, people in South-East Queensland will be required to stay at home except for essential reasons. South-East Queensland is defined as the Local Government Areas of:
- Brisbane City Council
- Logan City Council
- Moreton Bay Regional Council
- Ipswich City Council
- Redland City Council
- Sunshine Coast Regional Council
- Gold Coast City Council
- Noosa Shire Council
- Somerset Regional Council
- Lockyer Valley Regional Council
- Scenic Rim Regional Council.
Anyone who was in South-East Queensland at or after 1am Saturday 31 July 2021 is required to follow the same lockdown rules even if they are no longer in South-East Queensland.
All Parks in South East Queensland are not able to open from 4pm 31 July until 4pm 3rd August
BIG4 and affiliated Parks that are affected (and can only accept essential travellers over this period):
- BIG4 Gold Coast
- BIG4 Sandstone Point
- BIG Ingenia Holidays Noosa
- BIG4 Breeze Holiday Parks Rainbow Beach
- BIG4 Maroochy River
- BIG4 Caloundra
- Ingenia Holidays Rivershore
- NRMA Lake Somerset Holiday Park
- NRMA Treasure Island Holiday Resort
- Imbil Camping Retreat
The Queensland border is currently open to visitors from all states except listed "hotspot" areas: Currently declared COVID-19 hotspots are the whole of New South Wales (ACT is NOT listed as a hotspot), Victoria, South Australia. More Info regarding these hotspots.
- All our parks are open and fully operational*
Parks may require you to supply the following:
- Guest Declaration Form (this is a Queensland Government requirement)
For more information please visit the Queensland State Government Coronavirus page
To view any of our parks in Queensland please visit our Queensland state page
To download the Queensland Check In app, please click here.
The Western Australia border is open to visitors from all "very low risk" states. Currently visitors from NT & TAS are very low risk. The ACT & SA are low risk and will need to quarantine for 14 days. All others states - NSW, VIC, ACT and QLD are unable to enter WA. More information here
For more information please visit the Western Australian State Government Coronavirus Page
To view any of our parks in Western Australian Parks please visit our Western Australia state page
To download the Western Australian Check In app, please click here.
The Tasmanian border is open to visitors from all "low risk" states. Travellers from "medium risk areas" will be required to quarantine for 14 days. Guests from "high risk areas" are not able to travel to Tasmania. There are a number of LGA's from all states that have been classified as high risk, please check here for more information. New South Wales and Victorian travllers are not allowed to travel to Tasmania.
All our parks are open and are fully operational.*
For more on the latest COVID-19 information in Tasmania please see the Tasmanian State Government Coronavirus page.
To view any of our parks in Tasmania please visit our Tasmania state page
To download the Tasmanian Check In app, please click here.
The Northern Territory border is open to visitors from all states. Visitors from declared hotspot areas will require to quarantine. Anyone arriving in the NT must complete a Border Entry Form prior to arrival at the border.
Interstate Hotspots - requirements for travellers
If you are intending to travel to the NT from an identified coronavirus hot spot you are strongly urged to reconsider your plans. Anyone arriving into the NT from a hotspot must do 14 days mandatory supervised quarantine at their own cost.
For more on the latest COVID-19 information in the Northern Territory please see the Northern Territory Coronavirus page.
To view any of our parks in the Northern Territory please visit our Northern Territory state page
To download the Northern Territory Check In App, please click here.
*Some parks may choose to keep certain facilities closed. Please check the relevant park pages to see what is open/closed.