Page last updated: 16 October 2020

We’ll continue to bring you the latest news and information on BIG4 parks and their guests right here as well as on our Facebook page.

BIG4.com.au is open for bookings. In particular, bookings for November and Christmas holidays are selling fast.

Book with confidence

At BIG4 our number one priority is the health and safety of our guests. In our parks, increased cleaning and hygiene practices have been implemented. Social distancing (1.5m) applies across all BIG4 parks with indoor social distancing rules applicable in all parks in all regions. 

Victoria

Parks in Regional Victoria are open for arrivals, more details here.

Booking restrictions for Regional Victorian Parks are limited to:

• Members of the public who have the same principal place of residence; OR

• Members of the public who are in an intimate personal relationship; OR

• Members of the public who have the same principal place of residence and no more than 5 other members of the public who have the same principal place of residence and are part of a nominated 'household bubble', AND

• Only members of the public whose principal place of residence is outside the Restricted Area (Metropolitan Melbourne); AND

• Members of separately booked groups do not share bedrooms at the facility

As of the 14th October 2020. BIG4 Parks in regional Victoria can no longer accept bookings for arrivals until after the 9th of November from guests living within Melbourne Metro. More information here (clause 16.B)

Facilities that can open*

• Outdoor communal facilities

• Outdoor playgrounds, tennis courts, jumping pillows

• Customers can share communal bathrooms

• One person per four square metres) in indoor communal facilities, such as lounges, kitchens, meeting rooms, camp kitchens

• All guests must wear face masks (not within cabins)

Other Restrictions for the current Stage:

• Indoor Pools, Indoor Gyms, Indoor Play areas to remain closed

• Indoor Games Rooms to remain closed

*Some parks may choose to keep some facilities closed, please check individual park pages for current information.

In line with the Victorian State Government announcement, people living in Metropolitan Melbourne are currently in Stage 4 restrictions and people living in regional Victoria will move into step 3 of recovery as of the 17 September 2020, for more information click here

Some BIG4 parks in Victoria will be open for essential travel only.

We appreciate that this is frustrating news for those who had planned or were planning a break. If your booking has been impacted due to these restrictions please contact the park directly. We appreciate your support in what we know is a hard time for everyone. 

For more information please see the DHHS website here.

The lockdown time frames may change at any time, for more on the latest COVID-19 information in Victoria, including more information on lockdown suburbs, please see the local state government page here.

To view any of our parks in Victoria please visit our Victorian state page 

Victorian government road map

Metro Melbourne Victorian Parks will open in alignment with the third step of the Victorian governments road map: more information here 

Parks Facilities and Amenities will be open in accordance with government regulations. 

Essential Travelers are allowed to stay in our Metro Melbourne Parks. Please check the individual park page for more details. 

More information on Essential Travel here [see point 11.3]

The lockdown time frames may change at any time, for more on the latest COVID-19 information in Victoria, including more information on lockdown suburbs, please see the local state government page here.

New South Wales

The New South Wales border is open to visitors from all states but Victoria

• There are no internal travel restrictions within New South Wales
• All our parks are open and most are fully operational.*
• Groups of up to 20 are permitted at parks

*Some parks may choose to keep certain facilities closed. Please check the relevant park pages to see what is open/closed

For more information please visit the New South Wales  State Government Corona Virus page

To view any of our parks in New South Wales please visit our NSW state page

Queensland

The Queensland border is open to visitors from all states but Victoria and also listed "hotspot" areas

Because of the reduced risk of COVID-19 transmission in northern New South Wales, the following changes have been made regarding the border zone:

• The New South Wales border zone (PDF) will be extended
• The Queensland border zone will no longer exist
• Queensland residents will be able to travel anywhere in the New South Wales border zone for any purpose
• New South Wales border zone residents will be able to travel anywhere in Queensland for any purpose.

All other areas of NSW are currently not allowed to enter Queensland due to it being considered a COVID-19 hotspot.

• Guests will be permitted to travel within Queensland.
• Groups of up to 30 people will be permitted
• All our parks are open and fully operational *
• Some restrictions on indoor facilities
• No school groups at this stage

*Some parks may choose to keep certain facilities closed. Please check the relevant park pages to see what is open/closed
Parks may require you to supply the following:

• Border pass (guests from out of state)
• Guest Declaration Form (this is a Queensland Government requirement)

For more information please visit the Queensland State Government Corona virus page

To view any of our parks in Queensland please visit our Queensland state page 

Western Australia

The Western Australia border is currently closed to visitors from all states

Internal Travel is permitted but Access into remote Aboriginal communities remains prohibited

• All our parks are open and fully operational*
• Groups of up to 100 are permitted at parks

*Some parks may choose to keep certain facilities closed. Please check the relevant park pages to see what is open/closed

For more information please visit the Western Australian State Government Page

To view any of our parks in Western Australian Parks please visit our Western Australia state page 

South Australia

The South Australian border is open to visitors from Western Australia, Tasmania, Queensland, Canberra, New South Wales and Northern Territory. Visitors from Victoria are not able to enter South Australia. All visitors arriving in South Australia must register with authorities.

• All our parks are open and most are fully operational.*

*Some parks may choose to keep certain facilities closed. Please check the relevant park pages to see what is open/closed

For more information please visit the South Australian State Government Page

To view any of our parks in South Australia please visit our South Australia state page 

Tasmania

Currently, all non-essential travellers arriving in Tasmania will be required to enter quarantine for 14 days. The Tasmanian Government has announced that visitors from all states except NSW and Victoria will be allowed to enter from October 26, and will not need to quarantine. Visitors from Victoria are not allowed to travel to Tasmania.  For more information here.

In addition:

• All Tasmanian parks are open and most are fully operational.*
• Groups of up to 20 people will be permitted
• Pools will be open*
• Play equipment will be open*
• There will be some restrictions on indoor facilities*

*Some parks may choose to keep certain facilities closed. Please check the relevant park pages to see what is open/closed

For more on the latest COVID-19 information in Tasmania please see the local state government page. 

To view any of our parks in Tasmania please visit our Tasmania state page

Northern Territory

All BIG4 parks are open and online bookings can be made.  Borders are open to all states. Anyone arriving in the NT from 17 July 2020 must complete a Border Entry Form prior to arrival at the border. 

Interstate Hotspots - requirements for travellers

If you are intending to travel to the NT from an identified coronavirus hot spot you are strongly urged to reconsider your plans. Anyone arriving into the NT from a hotspot must do 14 days mandatory supervised quarantine at their own cost. Please see link on how to enter the NT from 17th July 2020.
To view any of our parks in the Northern Territory please visit our Northern Territory state page