Booking Terms and Conditions

Check In

2:00pm


Check Out

10am


Reception Hours

8am to 6pm Mon - Sat & 9am to 5pm Sun


Changes and Cancellation

Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.


Deposits and Payments

A credit card deposit equivalent to the first nights’ accommodation is required at the time of booking. The balance is due on arrival.


What you need to know

  Refer to the below for changes and cancellations policy for bookings after 31st July, 2020. Cancellation Policy: Changes and cancellations must be made more than 24 hours prior to arrival. If a cancellation is within 24 hours of arrival the deposit is forfeited.  Deposit Policy: A credit card deposit equivalent to the first nights’ accommodation is required at the time of booking. The balance is due on arrival. Reception hours are 8am to 6pm Mon - Sat & 9am to 5pm Sun. Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements. Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation. BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.