Check-in is after 2 pm for cabins, and after 11 am for sites.
Check-out is strictly 10 am
Reception hours are 8am until 6pm. Guests arriving outside these times must contact park reception during reception hours on 08 8983 1169 to make alternate arrangements.
Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.
Dogs are welcome on application at manager's discretion. Please contact us directly on to discuss your pet and travel needs.
A credit card deposit equivalent to the first nights accommodation is required at the time of booking. The park will process a charge against your credit card and send a confirmation. The balance is due on arrival.
Day visitors welcome at managers discretion at a cost of $12 per person.Late check-outs incur a fee, please ask at reception upon your request for late check-out.
Refer to the below for changes and cancellations policy for bookings after 31st July, 2020. Changes and Cancellation: All deposits are non-refundable if your booking is cancelled less than 48 hours prior to arrival date. All cancellations of more than 48 hours from arrival date will incur a 10% administration fee. No refunds on early departures.All fees and tariffs are subject to change without notice. PLEASE NOTE: During the peak season (June - September) no extensions will be granted on day of departure. If you wish to extend your stay please do so the day before your departure date. PLEASE NOTE: Any special requests (such as a specific site or cabin) are noted on your booking but are not guaranteed.
Contact the BIG4 National Support Office via our contact us page.
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