Booking Terms and Conditions

Check In

After 2pm


Check Out

Before 10am


Reception Hours

8am - 6pm everyday except Sundays and public holidays where the office operates 9-5pm


Changes and Cancellation

Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.


Pets

Selected pet friendly cabins and site accommodation available. Please contact our friendly reception team prior to booking, and view our full pet policy.


What you need to know

Full booking terms and conditions are available at:  https://www.nrmaparksandresorts.com.au/terms-conditions-and-policies/ For bookings placed at BIG4 NRMA South West Rocks prior to 3 December 2019, booking terms and conditions are available at: https://www.nrmaparksandresorts.com.au/terms-conditions-and-policies/south-west-rocks