Booking Terms and Conditions

Check In

Cabins: 2:00PM, Sites: 12PM


Check Out

10:00AM


Reception Hours

8:00am to 6:00pm. Please contact reception should you be arriving out of these times.


Changes and Cancellation

Cancellation fees may apply to your booking. For full terms and conditions which apply to all bookings, please contact the park or alternatively, please proceed to https://www.ingeniaholidays.com.au/terms-and-conditions.


Pets

If you are looking to bring your pet, please contact our reception team.


Deposits and Payments

Best Flexible Rate & Kids Stay Free:

  1. Reservations can be amended or adjusted up until 24 hours prior to your scheduled arrival.
  2. First night is payable at the time of booking.
  3. Should you wish to cancel your booking you must notify the park 24 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 24 hours prior to your scheduled arrival (less an administration fee of $50).
  4. If notice of your cancellation is received within 24 hours to your scheduled arrival time, the park may retain all monies paid.
  5. If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
Semi-Flexible Rate (7 Day Cancellation)
  1. Reservations can be amended or adjusted up until 7 days prior to your scheduled arrival.
  2. First night is payable at the time of booking.
  3. Should you wish to cancel your booking you must notify the park 7 days prior to your scheduled arrival. Deposits will only be refunded if the park is notified 7 days prior to your scheduled arrival (less an administration fee of $50).
  4. If notice of your cancellation is received within 7 days to your scheduled arrival time, the park may retain all monies paid.
  5. If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
Advanced Purchase Offer, Midweek Special, Stay Longer, Save More:
  1. All deposits paid are non-refundable from the time of booking. No cancellations or amendments are permitted.
  2. If you do not arrive on your reservation date your booking will be cancelled without refund or credit.


Fees

Rates are structured on a per day basis for up to two adults. Extra charges apply for additional guests staying.


What you need to know

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.