Powered Mat Site
Estimating your equipment size
We are looking for an estimate of the size of your Caravan, Motorhome, Camper Trailer, Tent etc. once it has been set up or fully extended (outside to outside)... excluding your vehicle.
Caravans, Motorhomes, Camper Vans, Camper Trailers
Please include your tow/draw bar in the estimate.
Widths are generally around 4 – 5 metres (13.12 – 16.4 feet).
Note: Include annexes of pullouts in width.
|Caravans||4 – 12 metres (13.12 – 39.37 feet)|
|Motorhomes||7 – 14 metres (22.97 – 45.93 feet)|
|Campervans||5 – 7 metres (16.40 – 22.97 feet)|
|Fifth wheelers||7 – 14 metres (22.97 – 45.93 feet)|
|Camper Trailers||5 – 8 metres (16.40 – 26.25 feet)|
Note: Do not include the size of the tent pegs
|1 person||1 × 2.5 metres (3.28 × 8.20 feet)|
|2 person||1.5 × 2.5 metres (4.92 × 8.20 feet)|
|3 person||3 × 2.5 metres (9.84 × 8.20 feet)|
|4 person||4.5 × 2.5 metres (14.76 × 8.20 feet)|
|5 person||6 × 3 metres (19.69 × 9.84 feet)|
|6+ person||7 × 4.5 metres (22.97 × 14.76 feet)|
Please be advised that Site sizes vary from park to park and within each park. Sites will be allocated based on the measurements provided during the booking process and it is the responsibility of the guest to ensure estimates are as close to accurate as possible.
If you are unsure, we would prefer you to overestimate or give us a call on 1300 738 044
Mat site suitable for caravans, motorhomes, camper vans, camper trailers and tents. Power and water. One car space onsite.
After 11am for Sites and 2pm for Cabins ** All arrivals must be prior to 9pm
10am for all guests
8am - 5pm 7 days a week
Deposit & Payments
Full payment required at time of booking
Changes & Cancellations
Please see additional terms and conditions in 'you need to know' section below
You need to know
TERMS AND CONDITIONS Deposits and Payments - A credit card payment for the full amount of your stay is required on booking. The Park will process the charge against your credit card and send confirmation to the email address supplied. Reception hours are [8am to 5pm]. Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements. No arrivals will be accepted after 9pm [Park noise curfew]. Guests who fail to arrive on the designated day or who arrive after reception hours and have not made alternate arrangements will forfeit the full cost of their reservation. Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation. A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card. A minimum stay of  nights applies during high season, a minimum of  nights at Easter, a minimum of  nights on long weekends and a minimum of  nights on other weekends. Adult’s rates apply to persons above 15 years. Children rates apply to guests aged 2 to 15 years. There is no charge under 2 years. With the exception of medically certified guide dogs, dogs are not permitted. Check out time is 10am. Late check outs can be arranged at an extra charge where available. Check in time is from 2pm. We reserve the right to refuse a booking at any time from any person reasonably believed to: • Not be the person named on the booking request • Not be the person named on the credit card or not be authorised to use the card • Not be able to pay for any charges • May cause damage to the property of the Park or other guests • May exhibit socially unacceptable behaviour • Be younger than 18 years and not accompanied by a responsible person over that age • Be concealing a dog or other unauthorised animal We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused. BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits
Changes and Cancellations –
Refunds of deposits and fees paid are available from NRMA Parks and Resorts under the following circumstances. All cancellations and/or refund requests must be provided in writing.
Premium/High Period Bookings (bookings placed before 22 December 2017)
- Cancellations providing more than 28 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee.
- Cancellations inside 28 days of the scheduled arrival date will result in forfeiture of all monies paid.
Premium/High Period Bookings (bookings placed on or after 22 December 2017)
- Cancellations providing more than 60 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee.
- Cancellations providing 30 to 60 days’ notice in relation to the scheduled arrival date will result in forfeiture of the first night accommodation cost.
- Cancellations inside 30 days of the scheduled arrival date will result in forfeiture of all monies paid.
- Cancellations providing more than 14 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee.
- Cancellations inside 14 days of the scheduled arrival date will result in forfeiture of all monies paid.
Low Season Booking
- Cancellations providing more than 24 hours’ notice in relation to scheduled arrival date are fully refundable, less a $30 administration fee.
- Cancellations inside 24 hours of the scheduled arrival date will result in forfeiture of all monies paid.