Booking Terms & Conditions

Customer terms and conditions When you make a booking with us the following terms and conditions will apply: Age You must be at least 18 years of age to make a booking on our site. Full payment for accommodation booked on the site is processed at the time of booking via a debit to your nominated credit card. The amount debited will (subject to the following) be the amount shown on our booking page prior to you clicking the Continue button on that page. Depending on your credit card provider and the country in which your card was issued, your card provider may impose foreign exchange fees and other fees which are in accordance with that credit card provider. Changes to Bookings If you wish to change any details of your booking, please contact our office - Contact details can be found at www.oceanbeachholidaypark.com.au/contact-us. We will do our best to assist you, but cannot guarantee that changes can be made. Please note that bookings in certain time periods, or for certain room types cannot be changed; however in some instances, changes may be permitted but a charge could be imposed. Cancellations • All cancellations will forfeit the full booking amount. Requirements on Check-in Your credit card details are securely stored in our database and due to government regulations, these are deleted after your stay. The person registering at check-in must be at least 18 years of age. In addition, to eliminate identity fraud, we will ask you to provide photo ID at check-in to ensure that your identity matches the booking identity. A record and/or copy of this photo ID is retained to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation. Site Information We make every effort to ensure all information displayed on our site is accurate; however, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the site is free of errors or faults. We reserve the right to change information displayed on our site (including these terms and conditions) at any time without notice to you. Liability Without affecting any of your statutory rights that cannot be lawfully excluded, we will not be liable for any losses, damages, liability, claims or expenses (whatsoever and irrespective of whether direct, indirect, consequential) arising from the use of or connected with our site or any products or services purchased on our site. Copyright Images and content on our website may not be copied, saved or used in any format other than as incidental to your permitted use of the site. General All references to "we", "our" and "us" are references to Ocean Beach Holiday Park. For information on how we deal with your personal information please refer to our privacy policy at www.nrmaholidayparks.com.au We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused. BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.