BIG4 Wye River Holiday Park

CHRISTMAS (From 26th Dec) & JANUARY PEAK POLICY

Changes and Cancellation Policy: A non-refundable deposit of 1 night's tariff is required to confirm bookings. Deposit transferable to a later date if cancelled before 1st August. 50% of the total is due by 1st August. 100% of total is due by 1st November.
Cancellation and Refund Policy: No refunds of initial deposit and no refunds if sites/cabins are cancelled for non-payment of total amount as requested. 50% payment refundable, minus initial deposit, if cancelled before 1st November. No refunds after the 1st November.

Minimum night stays (booking blocks) apply, upon check-in no refunds will be given to altered bookings.
NON-PAYMENT BY DUE DATE WILL RESULT IN CANCELLATION

PEAK - LABOUR DAY WEEKEND / EASTER WEEKEND/ ANZAC WEEKEND/ KINGS BIRTHDAY WEEKEND/ MELBOURNE CUP WEEKEND / AFL GRAND FINAL WEEKEND / SEPTEMBER SCHOOL HOLIDAYS / OCTOBER WEEKENDS / NOVEMBER WEEKENDS / DECEMBER 1st - 25th / FEBRUARY WEEKENDS / MARCH WEEKENDS / APRIL WEEKENDS

Changes and Cancellation Policy: A non-refundable deposit of 1 night's tariff is required to confirm all bookings.
Deposit transferable to a later date if cancelled more than 30 days prior to arrival.

Cancellation and Refund Policy: Full amount is due 30 days prior to arrival. If more than 30 days' notice is given, booking is refundable, minus initial deposit. If cancellation occurs within 30 days of arrival, booking is non-refundable.

Minimum night stay apply. Upon check-in no refunds will be given on altered bookings.
NON-PAYMENT BY DUE DATE WILL RESULT IN CANCELLATION

PEAK - EASTER SCHOOL HOLIDAYS

Changes and Cancellation Policy: 4 Night Minimum stay in cabins & 3 Night Minimum Stay on campsites. A non-refundable deposit of 1 night's tariff is required to confirm all bookings. Full amount is due 30 days prior to arrival. Deposit transferable to a later date if cancelled more than 30 days prior to arrival.

Cancellation and Refund Policy: Full amount is due 30 days prior to arrival. No refunds of initial deposit. If more than 30 days' notice is given, booking is refundable, minus initial deposit. If cancellation occurs within 30 days of arrival, booking is non-refundable.

Minimum bookings may apply. Upon check-in no refunds will be given on altered bookings.
NON-PAYMENT BY DUE DATE WILL RESULT IN CANCELLATION

OFF PEAK - SHOULDER

Changes and Cancellation Policy: A non-refundable deposit of 1 night's tariff is required to confirm all bookings. Deposit transferable to a later date if cancelled more than 14 days prior to arrival. Full amount of booking to be paid prior to or on arrival.

A non-refundable deposit equivalent to the first nights’ tariff is required at the time of booking.

BIG4 Wye River Holiday Park does not allow pets, with the exception of medically certified guide dogs.

Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation. A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card. Various minimum night stays apply throughout the year. Adult’s rates apply to persons above 16 years. Children rates apply to guests aged 2 to 15 years. There is no charge for children under the age of 2 years. Australian Standards relate to the use of bunk beds and state that: "Children under the age of 9 years are not permitted to use the top bunk. Children must not play on top bunk." Please take this into consideration when making your booking.

We reserve the right to refuse a booking at any time from any person reasonably believed to:
• Not be the person named on the booking request
• Not be the person named on the credit card or not be authorised to use the card
• Not be able to pay for any charges
• May cause damage to the property of the Park or other guests
• May exhibit socially unacceptable behaviour
• Be younger than 18 years and not accompanied by a responsible person over that age
• Be concealing a dog or other unauthorised animal.

We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.