2pm for all accommodation & ensuite sites. 12 noon for all other sites.
9:00am to 5:00 pm Monday to Sunday. Guests arriving outside these times must contact us during reception hours to make alternate arrangements.
Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.
Pets are welcome on all our powered, unpowered and ensuite sites.
COVID-19 FLEXI BOOKING POLICY: Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay: • You or an immediate family member becomes sick with COVID–19 • You are forced into self-isolation • You are awaiting the results of a COVID–19 test or • A State Government or Commonwealth Government directive is issued and means you are no longer able to travel to or from your destination. Any difference in booking value will need to be paid direct to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly. To utilise this policy a guest must: • Have made their booking on BIG4.com.au, and • Where requested, provide proof to the park where the booking is held of COVID-19 impact as listed above. Any cancellation which is deemed not applicable to the Flexible Cancelation Policy will need to comply with parks usual terms and conditions, see below.
Cancellations for stays during long weekends and local events must be made more than 30 days prior to scheduled arrival date. If cancellation is within 30 days the deposit is forfeited. Cancellations at other times can be made up to 2 days prior to arrival. Cancellation fee is $15. No shows - Guests who fail to arrive on designated day, or who arrive after reception hours and have not made alternate arrangements, will forfeit their deposit. No refund for early departure.
IN-PARK PERKS: Please note that Perks are subject to availability and may not be available during peak periods or long weekends.
BEDDING: Bedding is included on all beds. Please make sure all guests are listed on your booking to ensure linen is provided for the bunk beds.
SPECIAL REQUESTS: Are on request basis only and are not guaranteed at time of booking. Late check outs can be arranged at extra charge where available.
ADDITIONAL PER PERSON RATES: Applies for persons 2 years and over. No charge under 2 years.
PEDAL GO-KARTS available for you to enjoy. Please click here to view the full terms and conditions of use.