BIG4 Port Douglas Glengarry Holiday Park
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BIG4 Port Douglas Glengarry Holiday Park

Valley View Kookaburra Family Deluxe Villa - 2 Bedroom

Overview

The Valley View Kookaburra Villa features air-conditioning and are self-contained, equipped with a full kitchen containing convection/microwave oven and 4 burner cooktop and 7-piece dining setting. 

The master bedroom contains a queen bed. The second bedroom contains a king bed which can be split into two single beds, set of single bunks and also a single trundle bed, the lounge has two sofas, one is a sofa bed (made up by request).

The family bathroom has the added bonus of a washing machine and a separate toilet. Sit on the outside deck on the outdoor setting overlooking the valley, with your own BBQ to cook your dinner! All linen is provided. Perfect for the family and grandparents.

Availability

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Features

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Check In

2:00pm


Check Out

10.00am


Reception Hours

8am - 5pm 7 days a week


Changes and Cancellation

Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.


Pets

This accommodation is not pet friendly.


Deposits and Payments

A credit card deposit equivalent to the first two nights’ accommodation is required at the time of booking.


What you need to know

COVID-19 Flexi Booking Policy: Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay: • You or an immediate family member becomes sick with COVID–19 • You are forced into self-isolation • You are awaiting the results of a COVID–19 test or • A State Government or Commonwealth Government directive is issued and means you are no longer able to travel to or from your destination. Any difference in booking value will need to be paid direct to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly. To utilise this policy a guest must: • Have made their booking on BIG4.com.au, and • Where requested, provide proof to the park where the booking is held of COVID-19 impact as listed above. Any cancellation which is deemed not applicable to the Flexible Cancelation Policy will need to comply with parks usual terms and conditions.

Standard cancellation policy: Applicable refunds may take the form of either a refund of payment less a $50 administration fee or the payment will be placed in credit which can be transferred to a future booking to be used within two years.  

LOW SEASON: Deposits for VILLAS/CABINS will only be refunded if notified within a week of scheduled arrival or if accommodation is rebooked. If you cancel after this time, refund will be at discretion of management.Deposits for SITES will only be refunded if we are notified of your cancellation BEFORE 9am on the day PRIOR to your scheduled arrival.  If you cancel after this time, refund will be at discretion of management.

MID SEASON: Deposits for VILLAS/CABINS will only be refunded if you notify us of your cancellation at least 30 days PRIOR to your scheduled arrival date.  LESS than 30 days’ notice of cancellation, your deposit will only be refunded if the category of cabin or villa booked can be resold for the length of your booking. If you cancel after this time, refund will be at discretion of management.Deposits for SITES will only be refunded if we are notified of your cancellation at least 5 days PRIOR to your scheduled arrival date. LESS than 5 days’ notice of cancellation, your deposit will only be refunded if the site booked can be resold for the length of your booking. If you cancel after this time, refund will be at discretion of management.

HIGH SEASON: Deposits for VILLAS/CABINS will only be refunded if you notify us of your cancellation at least 30 days PRIOR to your scheduled arrival date.  LESS than 30 days’ notice of cancellation, your deposit will only be refunded if the category of cabin or villa booked can be resold for the length of your booking. If you cancel after this time, refund will be at discretion of management. Deposits for SITES will only be refunded if we are notified of your cancellation at least 14 days PRIOR to your scheduled arrival date. LESS than 30 days’ notice of cancellation, your deposit will only be refunded if the site booked can be resold for the length of your booking. If you cancel after this time, refund will be at discretion of management. 

No credit or refund will be available for early departures or cancellations once arrived.

Booking Policy: Children under three years old stay for free on a site or in our accommodation. A credit card deposit equivalent to the first two nights’ accommodation is required at the time of booking. The park will process a charge against your credit card and send confirmation to the email or postal address supplied. The balance is due upon check-in most cases except at very high demand peak times if you are in a deluxe villa accommodation type you may be required to pay the amount in full two weeks before check-in.

Reception hours are 8am to 5pm. Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements. Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the park for confirmation.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.