We have 2 unique Phoenix Cabins available, all offering 3 bedrooms with a mix of queen beds and bunk beds. These are the top of our product offering, with each uniquely finished. Our friendly park team can select the perfect cabin based on your bedding requirements. All offer large deck areas, your own private BBQ and modern kitchen facilities. These cabins are perfect for 3 generations traveling together and are located around the park, close to our amazing facilities.
Cabins: 2:00pm, Sites: 11:00am
7:00am to 8:00pm. Please contact reception should you be arriving out of these times.
Changes and Cancellation
Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.
This accommodation is not pet friendly.
Deposits and Payments
Prepayment for reservations is required at the time of booking.
Rates are structured on a per day basis for up to two adults. Extra charges apply for additional guests staying.
What you need to know
COVID-19 Flexible Booking Policy:
Notwithstanding any applicable rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months, if, at the time of stay, any of the following criteria applies or is reasonably expected to apply:
- You, or an immediate family member, have COVID–19 at the time of stay or you have tested positive for COVID–19 within 7 days prior to arrival:
- Under a local health or government directive, you are required to self-isolate because you have been identified as a contact of a person who is a reported or suspected case of COVID-19 (note: the self-isolation requirements vary depending on the state and/or circumstances); or
- A State Government or Commonwealth Government directive is issued and means you can no longer travel to, or from, your destination.
Note: You may be required to provide reasonable evidence that the above circumstances apply.
Awaiting the results of a COVID-19 test will not automatically give rise to a right of cancellation under the COVID-19 Flexible Booking Policy. If, within 72 hours prior to arrival, you have any COVID-19 symptoms and/or you are required to obtain a COVID-19 test, please contact the park directly to discuss your options, including the potential to defer the date of arrival and/or shorten your length of stay.
To utilise this policy a guest must have made their booking on big4.com.au. Any difference in booking value will need to be paid directly to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly.
Any cancellation which is deemed not applicable to the Flexible Cancellation Policy will need to comply with the park's usual terms and conditions.
Cancellation fees may apply to your booking. For full terms and conditions which apply to all bookings, please contact the park or alternatively, please proceed to https://www.ingeniaholidays.com.au/terms-and-conditions.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.