BIG4 Ingenia Holidays Soldiers Point
Port Stephens, NSW

Terms & Conditions for Travelling with Pets

A breach of any of the following rules will mean that the bond is forfeited:
  • We will give your owner a container of ‘doggy do’ bags so please make sure they clean up after you and dispose of the waste appropriately
  • For health and safety reasons you will not be allowed in any communal areas or Park facilities under any circumstances
  • You are not permitted inside any cabin accommodation
  • You must never be left unattended and must be on a secure leash when you are not in your tent or caravan
  • You may only be walked on sealed Park roadways on a short leash with the Ingenia Holidays identification tag clearly displayed at all times
  • You are not permitted to swim in any Ingenia Holiday Park pool, wet playground or lagoon
  • You must not interfere with other guests’ and residents’ quiet enjoyment: barking or aggressive behaviour will not be tolerated at any time and will result in instant departure, without refund of site fees
  • Please make sure your owner returns your identification tag and ‘doggy do bags’ before you leave
  • Block out dates apply: Dogs are not allowed at the Park on any Public Holiday weekend, school holidays, Easter and christmas period. Our block-out dates for pets are as follows: 
  • 23rd September to 8th October 2023.
  • 20th December 2023 to 29th January 2024.
  • 29th March to 1st April 2024.
  • 13th April to 28th April 2024.
  • 28th September to 13th October 2024.
  • 20th December 2024 to 29th January 2025.