Parks in QLD & WA recognised at major industry awards

It’s been another strong showing for BIG4 parks at major award ceremonies, with two parks recognised at recent industry awards for their commitment to delivering exceptional guest experiences.

BIG4 Rules Beach Holiday Park took home two honours at the 2026 Caravan Parks Association of Queensland (CPAQ) Awards, while Mandalay Holiday Resort in Busselton, WA continued its award-winning run with a win at the 2026 CIAA Caravan Park of the Year Awards.

BIG4 Rules Beach Holiday Park leads the way at CPAQ Awards

BIG4 Rules Beach Holiday Park was a standout at the 2026 CPAQ Awards, taking home the prestigious Ray Fitton Award for Innovation, along with Bronze in the Tidy Park category.

The Ray Fitton Award highlights the park’s forward-thinking approach to enhancing both the guest experience and day-to-day operations. A key example is the implementation of an AI-powered voice-to-voice system, ensuring guest calls are never missed, even outside reception hours or during busy periods. Importantly, this technology still delivers the personal, conversational service guests expect.

Adding to this achievement, the Tidy Park Award recognises the team’s unwavering commitment to presentation and cleanliness across every part of the park. Since opening just over two years ago, the park has built a strong reputation backed by consistent five-star guest reviews, with cleanliness regularly called out as a standout feature.

Together, these awards reflect the dedication of the entire team to creating memorable stays, supported by high-quality facilities, attention to detail, and a genuine focus on guest satisfaction.

Mandalay Holiday Resort wins People’s Choice at CIAA Awards

Mandalay Holiday Resort has once again been recognised among the best in the country, taking out Gold in the ReviewPro People’s Choice category at the 2026 CIAA Caravan Park of the Year Awards.

This latest accolade builds on the park’s momentum following its success at the Australian Tourism Awards earlier this year, further cementing its place as one of Australia’s leading holiday parks.

Unlike many industry awards, the ReviewPro People’s Choice Award is based entirely on genuine guest feedback. The win reflects the park’s consistently outstanding ReviewPro scores, which aggregate hundreds of reviews from major online travel agencies and review platforms.

It’s a testament to the team’s ongoing commitment to delivering exceptional service, maintaining high-quality facilities, and creating memorable holiday experiences that keep guests coming back.