Changing your Booking - If you would like to change your Booking for any reason, you must obtain RAC’s prior consent to do so. Please see below for further details.
- While we will try our best, RAC may not be able accommodate your request to change your Booking for any reason whatsoever.
- If we agree to change your Booking, we may adjust the Rate that applies to your Booking to reflect the applicable Rate on the changed Booking dates. In legal terms, this varies the Agreement between you and us. In practical terms, this means that the total cost of your Booking may change.
Cancelling your Booking - We understand that from time to time, you may need to cancel your Booking.
- If you cancel your Booking, then the following cancellation policy applies: a) If you book more than 30 days before your Arrival Date, you may cancel your Booking within the Cool Off Period and receive a full refund. b) If you cancel your Booking more than 72 hours before the Arrival Date, you will receive a full refund minus $30.
You can read our full terms and conditions here - https://cms.big4.com.au/uploads/general/BIG4_Booking_Policy_2021.pdf