- Reception hours are 8.00am to 5:00pm, Monday to Sunday
- Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements.
- Guests who fail to arrive on the designated day or after reception hours and have not made alternate arrangements will forfeit the cost of the first night.
- Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the park for confirmation.
- A credit card must be produced in the name of the person staying at the park on check in the cabin. Any damage caused may be charged against that card. Adult rates apply to persons 15 years and above.
- Children rates apply to guests aged 2 to 14 years. There is no charge for children under 2 years. Limit up to 6 persons to a powered site (conditions apply).
- We reserve the right to remove guest from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guest; using unacceptable language or otherwise breaking Park Rules. NO REFUND WILL BE GIVEN, and charges will apply for any damage caused.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.