BIG4 Riverside Swan Hill
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BIG4 Riverside Swan Hill

Glamping Tent

Overview

Glamping - where nature meets luxury. Our brand new Glamping Tent, the first of its kind in the Swan Hill Region, offers guests the chance to experience the outdoors whilst enjoying the comforts of home. Situated in a picturesque setting with views overlooking the river. Features include a four-poster bed, fairy lights, indoor and outdoor dining, bathroom, kitchenette, BBQ and if you really really really have to bring the kids, there is a bunk bed as well.

Availability

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Features

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Check In

2pm


Check Out

10am


Reception Hours

Reception hours are 8am to 6pm and 8am to 7pm during holiday season. Guests arriving outside these times must contact the park during reception hours to make alternate arrangements.


Changes and Cancellation

Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.


Pets

This accommodation is not pet friendly.


Deposits and Payments

A deposit equivalent to the first night's accommodation is required at the time of booking. Christmas + Easter - a $300 deposit is due for Cabins and a $100 deposit is due for Sites at time of booking. We do not accept AMEX.


Fees

A $30 administration fee is charged for ALL cancellations


What you need to know

COVID-19 Flexi Booking Policy: Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay: • You or an immediate family member becomes sick with COVID–19 • You are forced into self-isolation • You are awaiting the results of a COVID–19 test or • A State Government or Commonwealth Government directive is issued and means you are no longer able to travel to or from your destination. Any difference in booking value will need to be paid direct to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly. To utilise this policy a guest must: • Have made their booking on BIG4.com.au, and • Where requested, provide proof to the park where the booking is held of COVID-19 impact as listed above. Any cancellation which is deemed not applicable to the Flexible Cancelation Policy will need to comply with parks usual terms and conditions, see below.mply with parks usual terms and conditions: Cancellations for stays during high season must be made more than [30] days prior to arrival. If a cancellation is within [30] days of arrival the deposit will be forfeited. Cancellations at other times can be made up to 9am on the day prior to arrival. An administration fee of $30 will be charged on all cancellations. Changes and Cancellation: Cancellations for stays during high season must be made more than [30] days prior to arrival. If a cancellation is within [30] days of arrival the deposit will be forfeited. Cancellations at other times can be made up to 9am on the day prior to arrival. An administration fee of $30 will be charged on all cancellations. A credit card deposit is required at the time of booking. The Park will process the charge against your credit card and send confirmation to the email/address supplied.  Cancellations – Cancellations for stays during high season must be made more than [30] days prior to arrival. If a cancellation is within [30] days of arrival the payment will be forfeited. Cancellations at other times can be made up to 9am on the day prior to arrival. An administration fee of $30 will be charged on all cancellations. Reception hours are 8am to 6pm. Guests arriving outside these times must contact the park during reception hours to make alternate arrangements. Guests who fail to arrive on the designated day will forfeit their deposit. A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card. Minimum stays apply between Christmas and New Year (7), Easter (5), and during long weekends (3). There is no charge for children under 2 years. The BIG4 Riverside Swan Hill Dog Policy applies to all guests wishing to have their dogs in the park. Check out time is 10am. A late check out can be arranged at an extra charge where available. Check in time for cabins is from 2pm and powered and unpowered sites from 11am. We reserve the right to refuse a booking at any time from any person reasonably believed to: • Not be the person named on the booking request • Not be the person named on the credit card or not be authorized to use the card • Not be able to pay for charges incurred • May cause damage to the property of the Park or other guests • May exhibit socially unacceptable behaviour • Be younger than 18 years and not accompanied by a responsible person over that age • Be concealing a dog that has not been approved by management • Be concealing other unauthorized animal. We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially and unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refunds will be given to persons ejected. Australian Standards relating to the use of bunk beds state “Children under the age of 9 years are not permitted to use the top bunk. Children must not play on the top bunk.” Please take this into consideration when making your booking. BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.


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