Longboard suites are luxury motel style suites for couples only (no children/infants sorry). Featuring a king size bed, 80cm LCD television, DVD player, double shower, split system air-conditioner, and private courtyard with outdoor setting. Kitchenette facilities make holiday life even easier. Book online and receive a $20 kiosk voucher! (Just not for deals and packages sorry)
12pm for sites 2pm for units/glamping
8am-8pm with after hours buzzer.
Changes and Cancellation
Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.
This accommodation is not pet friendly.
Deposits and Payments
A deposit equivalent to the first nights' accommodation will lock your stay in when booking - except for stays during Christmas/January, Easter and Melbourne Cup long weekend where the deposit is 40% of your booking. The park will pop this against your credit card and email you out a confirmation quick sticks. Keep in mind package/deal deposits can be a little different, see the deals section of our website for these details.
A 1.35% bank merchant service fee applies to any payments on Visa Card or Mastercard.
What you need to know
A note about Powered Sites:
Our powered artificial grass sites are so ace but the dimensions of your van/camper trailer are realllly important here. They can accommodate vans/trailers up to 22 ft /7 m in size......max!
Heads up: The length of your setup needs to include the draw bar right through to the back of the van/camper trailer, including any storage boxes, spare tyres, bike racks and any other bits and bobs - we just want to make sure that when you get here you fit here!
And remember, if you book online you receive a $20 kiosk voucher! (does not apply to deals).
COVID-19 Flexible Booking Policy:
Notwithstanding any applicable rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months, if, at the time of stay, any of the following criteria applies or is reasonably expected to apply:
- You, or an immediate family member, have COVID–19 at the time of stay or you have tested positive for COVID–19 within 7 days prior to arrival:
- Under a local health or government directive, you are required to self-isolate because you have been identified as a contact of a person who is a reported or suspected case of COVID-19 (note: the self-isolation requirements vary depending on the state and/or circumstances); or
- A State Government or Commonwealth Government directive is issued and means you can no longer travel to, or from, your destination.
Awaiting the results of a COVID-19 test will not automatically give rise to a right of cancellation under the COVID-19 Flexible Booking Policy. If, within 72 hours prior to arrival, you have any COVID-19 symptoms and/or you are required to obtain a COVID-19 test, please contact the park directly to discuss your options, including the potential to defer the date of arrival and/or shorten your length of stay.
To utilise this policy a guest must have made their booking on big4.com.au. Any difference in booking value will need to be paid directly to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly.
Any cancellation which is deemed not applicable to the Flexible Cancellation Policy will need to comply with the park's usual terms and conditions.
We are always happy to refund because we know things can change, you just need to let us know. For a full refund, make any changes and cancellation to your booking 8 weeks prior to arrival for peak periods, 2 weeks prior to arrival for long weekends and 48 hours prior to arrival at other times. Keep in mind that if you cancel in less than these times your deposit will be forfeited and as much as we would love to, we can't refund for early departure.
In-park membership perks vary for all of BIG4 Parks. These added bonuses are the bomb, keep in mind they are subject to availability.
Site and Unit Guarantee:
If it is important to you to be next door to friends or to make sure you are in particular location, site or unit, you can grab a Site/Unit Guarantee which is $10 per night for sites and $20 per night for units. If you don't mind where you are, general allocation can be fun too!
Just to let you know, little people need to be 9 years or above to sleep on the top bunk.
This part's not fun but we need to say it. We reserve the right to not take a booking at any time or to eject guests from the park when we deem it to be necessary. Any damage caused during a stay will be charged against the credit card used for your booking.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.