Booking Terms & Conditions
Before 10am on day of departure
8.30am - 6pm 7 days a week Closed on Christmas Day. Please notify reception to make prior arrangements for Christmas day arrivals.
Deposit & Payments
Deposits and Payments - A credit card deposit is required at the time of making a booking for the specified amount per equivalent accommodation/site type booked.
Changes & Cancellations
Terms and Conditions: Changes and Cancellations - Changes and cancellations for stays must be made directly with the park and must be more than 30 days prior to arrival. If a cancellation is less than 30 days prior to arrival the deposit is forfeited. Please be advised that a $30.00 administration fee will apply to all cancellations.
Fees as specified in reservation details
Sorry even though we love pets, no pets allowed.
You need to know
Guests who fail to check in on the designated day will forfeit their deposit. Special requests are on request basis only and are not guaranteed at the time of booking. Please contact reception for confirmation or to enquire about a request. With the exception of medically certified guide dogs, dogs are not permitted. All cabin accommodation is non-smoking. Guests failing to abide by these rules will incur a $100 sanitization fee charged to their credit card upon checkout.
Australian Standards maintain that children need to be 9 years old or older to sleep on the top bunk in cabin accommodation, and even though it's fun, they are not allowed to play on the top bunk. Please make your booking with this in mind.
We reserve the right to refuse a booking at any time from any person reasonably believed to:
- Not be the person named on the booking request.
- Be deemed to be carrying out unlawful activities.
- Not be the person named on the credit card or not be authorised to use the card.
- Not be able to pay for any charges.
- Who may cause damage to the property of the park or other guests.
- That may exhibit socially unacceptable behaviour.
- Be younger than 18 years and not accompanied by a responsible person over that age.
- Be concealing a dog or other unauthorised animal.
We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.
Thank you for choosing to stay with us at BIG4 Launceston Holiday Park Please carefully check arrival and departure dates together with the style of your chosen accommodation and the number of allocated guests you have booked to stay. Please notify us of any changes or discrepancies asap. If you have any questions or concerns please feel free to call us at your earliest convenience or contact by email at info@BIG4launceston.com.au. We look forward to seeing you.
Sincerely, The Drayton family and team at BIG4 Launceston Holiday Park.