2:00pm
10:00am
8:30am - 6:00pm
We endeavour to do all we can to make your stay with us enjoyable. We understand that at times you may need to change or cancel your travel plans, so the following cancellations/changes conditions apply:
If a cancellation is less than 28 days prior to arrival the full payment is forfeited.
If a cancellation is 28 days or more prior to arrival a refund will be provided, less a $50 administration fee and credit card fees if applicable.
We welcome well-behaved dogs on some sites only. Visit us year round, including all peak periods, however dogs are not to be taken into other park buildings with the exception of registered Guide Dogs.
A deposit of 1 night or payment in full by credit card is required at the time of booking (dependent on time of year and the day of your booking). You may pay your balance via direct deposit. If so, please state your reservation number and name as a reference: BSB: 067-000 ACCT: 11109527.
Peak period payments require full payment prior to arrival by the following dates: Christmas 20 December-24 January by 1 October, Australia Day Long Weekend by 27 December, Easter Long Weekend by 1 February, March Long Weekend by 10 February and November Long Weekend by 3 October. All other periods is 2 days prior to arrival. These can be paid in instalments via arrangements with reception.
Site Extras: $15 per person per night. Cabin Extras: $25 per person per night. Bonds: A bond payment may be requested at time of booking or check-in. This will be refunded within five days based on satisfactory inspection of the accommodation/satisfactory behaviour of the client(s)/group. Damage/Undue Cleaning: Any damage or extra cleaning as a result of your stay will result in extra charges being applied to your account and processed on your credit card.
Reception Hours
Office Hours: 8:30am-6pm. These hours are extended during peak periods. As a courtesy, please make arrangements for out-of-hours arrivals and departures with office staff prior to your stay.
Pets
Fees
Bonds
A bond payment may be requested at time of booking or check-in. This will be refunded within five days based on satisfactory inspection of the accommodation/satisfactory behaviour of the client(s)/group. Damage/Undue Cleaning: Any damage or extra cleaning as a result of your stay will result in extra charges being applied to your account and processed on your credit card.
Sites
Our powered sites may be large but please remember only one set up (one caravan, tent, motorhome or camper trailer) and 6 people max are allowed per site.
Bunks
Australian Standards maintain that children need to be nine years old or above to sleep on the top bunk and even though it’s fun, they aren’t allowed to play on the top bunk either. Please make your booking with this in mind.
Smoking
Please note that smoking is not permitted inside any cabin, glamping tent, holiday park facilities or in and around the community areas.
Guaranteed Sites/Cabins
Whilst we do our best to cater for guest requests, we are unable to guarantee site or cabin numbers. You are guaranteed a site or cabin within the category that you have booked.
Due to operational reasons, sites and cabins are allocated at the discretion of the park and may be moved without notice to a site or cabin within the same category, for example due to a maintenance issue or to accommodate a new booking.
Photography and Social Media
You and your children may be photographed for marketing purposes. Photos may be posted on social media. Please advise upon check-in if you do not wish to be photographed.
In Park Perks