2.30pm for all accommodation and 1pm for sites.
9.30am for all accommodation and 10.00am for sites.
Reception hours vary during certain periods of the year. Normal reception hours are 8.00am to 6.00pm. Guests arriving outside these hours should contact the Park reception during the above hours to make alternate arrangements.
Changes and cancellations for stays during Mid and High Season must be made more than 30 days prior to arrival. If a cancellation is within 30 days of arrival the deposit will be retained. Cancellations at other times can be made in the Off Season up to 9.00am on the day before the schedule's arrival. All cancellations incur an administration fee of $50.00.
A 50% deposit applies to all online bookings.
By booking accommodation online at BIG4 Tasman Holiday Parks - Racecourse Beach the Customer ("you") agree to the following terms and conditions:
DEPOSITS AND PAYMENTS:
A 50% deposit applies to all online bookings.
CHRISTMAS DEPOSITS:
Christmas deposits are 50% of the total booking price. The park will process a charge against your credit card and send confirmation to the email address supplied. The balance is due on arrival except during Christmas High Season when the balance is payable by the 30th of November.
CHANGES AND CANCELLATIONS:
Changes and cancellations for stays during Mid and High Season must be made more than 30 days prior to arrival. If a cancellation is within 30 days of arrival the deposit will be retained.
Cancellations at other times can be made in the Off Season up to 9.00am on the day before the schedules arrival.
All cancellations incur an administration fee of $50.00.
FAILURE TO NOTIFY OF CANCELLATION:
If you fail to notify the park owner of your cancellation, or if you do not arrive by 10.00am on the day after your scheduled arrival date, then your booking may be cancelled by the park Owner without any refund to you.
GROUP BOOKINGS
Group bookings are the responsibility of the person making the booking or the person whose surname is used as the group contact. Any misconduct by one or more members of the group may lead to early eviction of the entire group without refund.
RECEPTION HOURS:
Reception hours vary during certain periods of the year. Normal reception hours are 9.00am to 5.00pm. Guests arriving outside these hours should contact the park reception during the above hours to make alternate arrangements.
Guests who fail to arrive on the designated day will forfeit the cost of the first night. Special requests are on request basis only and are not guaranteed at time of booking. Please contact the park for confirmation.
A credit card must be produced in the name of the person staying at the park on check-in. Any damage caused may be charged against that card.
A minimum stay of 7 nights applies during Christmas school holidays, minimum 4 nights at Easter: Minimum 3 nights on long weekends and minimum 2 nights on other weekends.
Additional fees applies to persons 3 years and over who are staying on sites. There is no charge for children 2 years and under.
A day visitor fee applies to all visitors wishing to visit guests in the park. Guests and day visitors will be required to wear a wristband whilst in the park.
With the exception of medically certified guide dogs, pets are not permitted.
Check-out time is 9.30am for all accommodation and 10.00am for sites. Late check-outs may be arranged at an additional charge where available.
Check-in time is 2.30pm for all accommodation and 1.00pm for sites.
We reserve the right to refuse a booking at any time from any person reasonably believed to:-
* Not be the person named on the booking request.
* Not be the person named on the credit card or not be authorised to use that card.
* Not be able to pay for any damages.
* May cause damage to the property of the park or other guests.
* May exhibit socially unacceptable behaviour.
* Be younger than 18 years and not accompanied by a responsible person over that age.
* Be concealing a dog or other unauthorised animal.
We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way: causing damage: disturbing other guests: using unacceptable language or otherwise breaking park rules.
No refund will be given and charges will apply for any damage caused.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.
