Booking Terms and Conditions

Check In

If after 6pm, please contact our friendly team to organise alternative arrangements


Check Out

Please contact our friendly team to organise alternative arrangements


Reception Hours

8am to 6pm (non-daylight saving hours) 8am to 8pm (daylight saving hours)


Changes and Cancellation

Cancellations up to 14 days prior to arrival - a cancellation fee of $20 will apply to all bookings Cancellations within 14 days but up to 48 hours prior to arrival - a cancellation fee of 100% of the booking will apply Refunds are unavailable for cancellations made within 14 days of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the park for breaching park rules Park Management reserves the right to cancel or amend any bookings


Pets

Dogs welcome upon application to the Park Manager, selected cabins & sites only, not during peak periods or school holidays, conditions apply.


Deposits and Payments

Deposit of at least 1 nights accommodation is required at time of booking for all bookings made outside 30 days of arrival. Full payment is required 30 days prior to arrival for all off peak stays to confirm the booking. Pricing is subject to change Guest credit / debit card details are required to secure all bookings Visa & Mastercard credit card surcharge of 0.5% applies to this payment option


Fees

Day visitors - $10 per day per person