Positioned at one of Australia's most popular regional cruise ports, the Centre welcomes tens of thousands of cruise passengers each year. Eden is visited by both international and domestic cruise ships, ranging from small expedition vessels through to some of the largest cruise ships operating in Australia, making the Visitor Information Centre a first point of contact for many thousands of visitors arriving by sea.

The Visitor Centre occupies the ground floor of the building and offers a carefully curated selection of local products and produce, including books, jewellery, homewares, souvenirs and pantry items. Visitors can also explore an extensive range of brochures, visitor guides and maps covering destinations within a two- to three-hour drive of Eden.

A team of passionate local volunteers staff the information counter and look forward to sharing their knowledge, tips and hidden gems to help visitors make the most of their time in Eden and the Sapphire Coast.