Check In
Check-in time: 2.00pm. Arrival after hours is by prior arrangement only.
Check Out
Departure time is 10am. Late checkouts are available until 5pm, subject to fee and availability.
Reception Hours
7 days a week: 8.00am – 5.00pm
Changes and Cancellation
Best Flexible Rate or Kids Stay Free Rate:
- Reservations can be amended or adjusted up until 24 hours prior to your scheduled arrival.
- First night is payable at the time of booking.
- Should you wish to cancel your booking you must notify the park 24 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 24 hours prior to your scheduled arrival (less an administration fee of $50).
- If notice of your cancellation is received within 24 hours to your scheduled arrival time, the park may retain all monies paid.
- If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
Semi-Flexible Rate
- Reservations can be amended or adjusted up until 5 days prior to your scheduled arrival.
- First night is payable at the time of booking.
- Should you wish to cancel your booking you must notify the park 5 days prior to your scheduled arrival. Deposits will only be refunded if the park is notified 5 days prior to your scheduled arrival (less an administration fee of $50).
- If notice of your cancellation is received within 5 days to your scheduled arrival time, the park may retain all monies paid.
- If you do not arrive on your reservation date your booking will be cancelled without refund or credit.
Early Bird
- Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
- Reservations cannot be cancelled, amended or adjusted after booking.
- If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
- Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay.
Stay Longer, Save 20%
- Minimum of 4 night stay applicable.
- First night Non-Refundable payment is required at the time of booking.
- Reservations may be cancelled or amended up until 2pm prior to your arrival with the first night non refundable payment forfeited.
- If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
- Offer cannot be combined with any other promotional offer and is not valid with any other discount.
- Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay.
- If you wish to reduce your nights booked after commencement of your stay with us, we will hold your remaining funds in credit for 12 months from the day of cancellation.
Pets
We offer Pet Friendly accommodation in our Creek Front Cabins only but not over Easter or Christmas. Please contact us at the time of booking to confirm.
Deposits and Payments
A deposit is required at the time of booking to secure your reservation. The deposit amount may change based on the tariff type selected. See terms and conditions of tariff types below in Changes and Cancellation.
What you need to know
All guests must be 18 years of age or older, unless accompanied by a parent or legal guardian.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.
