BIG4 Wallaga Lake Holiday Park
Bermagui, NSW
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BIG4 Wallaga Lake Holiday Park

3 Bedroom Alfresco Villa

Overview

The 3 Bedroom Alfresco Villa offers: 3 bedrooms sleeping up to 8 persons - Bedroom 1 offers a zipped king allowing the option of either being a king bed or 2 singles, plus ceiling fan, LCD TV and DVD - Bedroom 2 offers a zipped king allowing the option of either being a king bed or 2 singles, plus ceiling fan, LCD TV and DVD - Bedroom 3 offers 3 single beds, plus extra fold out trundle - Living room offers plenty of space and has climate control air conditioning, LCD TV and DVD - Fully equipped kitchen - Stovetop/griller/oven - Fridge/freezer - Outdoor dining area offers a large outdoor setting and a private BBQ - Linen and towels provided on the fixed sleeping positions for the number of guests booked for - Blankets and pillows supplied for all beds. Located near the Camel Rock Brewery Restaurant and Gold Rush Fever Mini Golf.

Availability

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Features

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Check In

Check-in is from 2pm. If after 4.30pm, a late arrival needs to be organised prior to 4.30pm.


Check Out

Check-out is at 10am on the day of departure.


Reception Hours

Reception and the shop are open from 8am-4.30pm, seven days a week.


Pets

This accommodation is not pet friendly.


Fees

The administration fee for cancellations starts at $50.00, however varies depending on the booking dates. See further information below.


What you need to know

DEPOSITS STANDARD: 

  • An initial deposit of one night is required to secure your reservation
  • For bookings over long weekends, a 50% deposit is required
  • For one night bookings, payment in full is required upon booking
  • Your final balance is due 14 days prior to check in.

DEPOSITS PEAK SUMMER HOLIDAYS:

  • An initial non-refundable deposit of 25% is required to secure your reservation
  • A further 25% deposit is required by 30 June
  • Your final balance is due by 30 November

CANCELLATIONS:

  • All cancellations and amendment requests must be in writing, emailed to admin@wallagalakepark.com.au
  • Cancellations received more than 14 days of your arrival will incur an administration fee of $50.00
  • Cancellations received within 14 days of your arrival will result in a loss of all payments made
CANCELLATIONS LONG WEEKENDS:
  • All cancellations and amendment requests must be in writing, emailed to admin@wallagalakepark.com.au 
  • There are no refunds for early departures or no shows
  • Cancellations received more than 31 days from your arrival will incur an administration fee of $50.00
  • Cancellations received within 31 days of your arrival will result in a loss of 50% of your reservation furthermore if cancelled within 14 days or arrival, all payments made are non-refundable
CANCELLATIONS PEAK SUMMER HOLIDAYS:
  • All cancellations and amendment requests must be in writing, emailed to admin@wallagalakepark.com.au
  • There are no refunds for early departures or no shows
  • Cancellations received prior to the end of June will forfeit the non-refundable deposit.
  • Cancellations received after your June payment & before your November payment, you will forfeit the initial deposit and be refunded the balance.
  • Cancellations received after the 30th November, are non-refundable unless we are able to resell your booking dates. In this case you will lose your initial deposit as a handling fee and be refunded the balance recovered, up to the value of your booking.
  • If your balance has not been finalised by the 1st December, we reserve the right to cancel your booking. Your non-refundable deposit will be withheld and balance refunded.

COVID-19 Flexible Booking Policy: 
Notwithstanding any applicable rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months, if, at the time of stay, any of the following criteria applies or is reasonably expected to apply: 

  • You, or an immediate family member, have COVID–19 at the time of stay or you have tested positive for COVID–19 within 7 days prior to arrival:
  • Under a local health or government directive, you are required to self-isolate because you have been identified as a contact of a person who is a reported or suspected case of COVID-19 (note: the self-isolation requirements vary depending on the state and/or circumstances); or 
  • A State Government or Commonwealth Government directive is issued and means you can no longer travel to, or from, your destination. 

Note: You may be required to provide reasonable evidence that the above circumstances apply. 

Awaiting the results of a COVID-19 test will not automatically give rise to a right of cancellation under the COVID-19 Flexible Booking Policy. If, within 72 hours prior to arrival, you have any COVID-19 symptoms and/or you are required to obtain a COVID-19 test, please contact the park directly to discuss your options, including the potential to defer the date of arrival and/or shorten your length of stay. 

To utilise this policy a guest must have made their booking on big4.com.au.  Any difference in booking value will need to be paid directly to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly. 

Any cancellation which is deemed not applicable to the Flexible Cancellation Policy will need to comply with the park's usual terms and conditions. 

Changes and cancellations are possible at any time. Some minimum lengths of stay may restrict shortening of reservations. Extending of reservations is only available where possible. Cancellations may incur a forfeit of deposit or an administration fee. If the reservation is cancelled within 60 days of the arrival date the deposit is forfeit. If the reservation is cancelled outside of this time a $30 administration fee is charged and the remaining funds credited to the credit card the reservation was made with.

If you are arriving after-hours there is an after hours intercom at reception which is manned 24 hours (after 10pm for emergencies only).

The answering machine operates on the telephone number between 4.30pm-8am.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.


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