After 2pm
Before 10am on day of departure
7.30am - 7.00pm - 7 days a week
Value and Shoulder Season: Cancellations providing more than 14 days notice in relation to the scheduled arrival date are fully refundable, less a $25 administration fee per villa/cabin/site. To avoid the $25 administration fee, the deposit or booking payment can be placed into a guest account to be used towards a future booking within the next 12 months. Cancellations inside 14 days of the scheduled arrival date will result in forfeiture of the first nights tariff or deposit paid. Any remaining funds will be refunded to the guest. Holiday and Christmas (Peak) Seasons: Cancellations providing more than 14 days notice of the scheduled arrival date will result in the forfeiture of the first night’s tariff. This will be taken from your security deposit and all other monies will be refunded or placed into credit which must be used within 12 months. Cancellations within 14 days of the scheduled arrival date will result in the forfeiture of the full deposit paid. No refunds are available.
We are unable to accommodate pets. Guide dogs and certified ‘Pets as Therapy’ are allowed.
All reservations made online must be paid in full at the time of booking. Rates are based on twin share (2 adults) and surcharges apply for additional occupants. No charges apply for infants under 3 years of age. Minimum stays apply year-round on Ocean Villas, Summer Breeze Accessible Villas, Surf Villas, Beach Villas, Sea Breeze Villas, Holiday Villas and Ensuite Sites. Minimum stays apply on all accommodation during long weekends, Shoulder, Holiday and Christmas periods. Tariffs are current at time of booking but may be subject to change without notice. We do not accept bookings from minors. Please note we do not provide refunds for early departures or bad weather.
Value and Shoulder Season: Cancellations providing more than 14 days notice in relation to the scheduled arrival date are fully refundable, less a $25 administration fee per villa/cabin/site. To avoid the $25 administration fee, the deposit or booking payment can be placed into a guest account to be used towards a future booking within the next 12 months. Cancellations inside 14 days of the scheduled arrival date will result in forfeiture of the first nights tariff or deposit paid. Any remaining funds will be refunded to the guest.
Holiday and Christmas (Peak) Seasons: Cancellations providing more than 14 days notice of the scheduled arrival date will result in the forfeiture of the first night’s tariff. This will be taken from your security deposit and all other monies will be refunded or placed into credit which must be used within 12 months. Cancellations within 14 days of the scheduled arrival date will result in the forfeiture of the full deposit paid. No refunds are available.
General
Sale, Promotional and Special Offer Tariffs
Long Stay Guests