We offer a contactless check in open 24 hours per day.
If you wish to cancel your reservation to receive a full refund (less $30 administrative fee per site) you will need to notify our reception at least two weeks prior to the arrival date. If you notify us any less than two weeks before your arrival date, or in the case of a no-show, you will not be entitled to a refund. Changes are subject to availability.
1 dog per site is permitted but must be advised at the time of booking. Please read and ensure you comply with the full terms and conditions for bring your dog to the park.
Full payment will be charged on booking to conﬁrm your reservation. 1 dog is permitted per site (Subject to meeting all terms and conditions). Should you wish to bring more than 1 pet you will need to contact the property to request permission and pay the additional change.
Bookings settled with a credit card are subject to a 1.5% surcharge.
Please make sure to bring a valid photo identiﬁcation. A passport, government issued I.D. card or driving licence are all accepted as valid forms of identiﬁcation and must be presented on request.
We will do our best to accommodate any allocation requests, but specific sites allocations are not guaranteed.
Bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (18 or over). All bookings must have at least one adult in each Site booked.
Payment is required in full on confirmation. Our preferred payment method is credit card and credit card details are required to secure bookings, please be aware that we only accept Mastercard and Visa, we do not accept American Express, Diners Club or any other card.
Guests will be given an access pass when they check-in. If the guest loses or damages the pass, the guest will be charged $50.00 for a replacement – so please keep it safe!
The comfort, safety and security of our guests is important to us. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests or staff will be asked to leave the Park and will not be given a refund. Guests are expected to respect other guests, staff, and property.
Smoking is not permitted in our Amenities Block, Camp Kitchen or BBQ area.
Drug use is illegal in Australia. Any guest found using drugs at the park will be asked to leave the premises immediately. A refund will not be issued.
We ask that everyone abide by our 10pm noise curfew. No music, gatherings, shouting etc, are permitted after 10pm. This is to allow all our guests a peaceful, uninterrupted sleep at our park. Guests who break this curfew will be asked to leave immediately and no refund will be issued.
Damage to Queanbeyan Riverside Caravan Park Property-
Guests will be expected to reimburse the park for any damage caused by misuse, inappropriate or reckless behaviour during their stay.
Your socialised dog is welcome to join you in the Park. Please note there is a limit of 1 dog per site unless by prior agreement. You must advise us that you have a dog(s) prior to arrival. To ensure the safety and enjoyment of all our guests (two and four legged), there are a few requirements for having your dog stay: