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BIG4 Flexible Booking Policy

With so much uncertainty at the moment, BIG4 is giving you something for certain.

From 19 March 2020, any guest who makes a new booking in participating parks on BIG4.com.au will be able to change their booking/s up to 72 hours prior to arrival*. Guests will have the option to change the date of their booking or accept a credit (for the park your original booking was made) which is valid for up to 12 months.

This policy will apply to the following parks:

New South Wales

BIG4 Albury Tourist Park

BIG4 Armidale Highlander Van Village

BIG4 Ballina Headlands Holiday Park

BIG4 Batemans Bay Beach Resort

BIG4 Batemans Bay At East's Riverside Holiday Park

BIG4 Bungalow Park on Burrill Lake

BIG4 Colonial Holiday Park

BIG4 Deniliquin Holiday Park

BIG4 Easts Beach Holiday Park

BIG4 Eden Beachfront Holiday Park

BIG4 Forbes Holiday Park

BIG4 Governor's Hill Carapark

BIG4 Great Lakes at Forster-Tuncurry

BIG4 Hay Plains Holiday Park

BIG4 Ingenia Holidays Bonny Hills

BIG4 Ingenia Holidays Broulee

BIG4 Ingenia Holidays Lake Conjola

BIG4 Ingenia Holidays Lake Macquarie

BIG4 Ingenia Holidays Soldiers Point

BIG4 Karuah Jetty Holiday Park

BIG4 Koala Shores Port Stephens Holiday Park

BIG4 Merimbula Tween Waters Holiday Park

BIG4 Moruya Heads East's Dolphin Beach Holiday Park

BIG4 Mudgee Holiday Park

BIG4 Nambucca Beach Holiday Park

BIG4 Narooma East's Holiday Park

BIG4 Nelligen Holiday Park

BIG4 NRMA South West Rocks Holiday Resort

BIG4 NRMA Yarrawonga Mulwala Holiday Park

BIG4 Paradise Tamworth

BIG4 Park Beach Holiday Park

BIG4 Porepunkah Holiday Park

BIG4 River Myall Holiday Resort

BIG4 Saltwater @ Yamba Holiday Park

BIG4 Sawtell Beach Holiday Park

BIG4 South Durras Holiday Park

BIG4 Tathra Beach Holiday Park

BIG4 Tweed Billabong Holiday Park

BIG4 Wagga Wagga Holiday Park

BIG4 Wallaga Lake Holiday Park

Cobar Caravan Park

Dubbo City Holiday Park

Holiday Haven Culburra Beach

Holiday Haven Kangaroo Valley

Holiday Haven Shoalhaven Heads

Holiday Haven Swan Lake

Ingenia Holidays Byron Bay

Ingenia Holidays Hunter Valley

Ingenia Holidays Nepean River

NRMA Bathurst Panorama Holiday Park

NRMA Darlington Beach Holiday Resort

NRMA Merimbula Beach Holiday Resort

NRMA Myall Shores Holiday Park

NRMA Ocean Beach Holiday Resort

NRMA Sydney Lakeside Holiday Park

Tocumwal Tourist Park

Victoria

BIG4 Anglesea holiday park

BIG4 Apollo Bay Pisces Holiday Park

BIG4 Ballarat Goldfields Holiday Park

BIG4 Ballarat Windmill Holiday Park

BIG4 Beacon Resort

BIG4 Bellarine holiday park

BIG4 Bendigo Ascot Holiday Park

BIG4 Bendigo Marong Holiday Park

BIG4 Bright Holiday Park

BIG4 Castlemaine Gardens Holiday Park

BIG4 Dandenong Tourist Park

BIG4 Golden River Holiday Park

BIG4 Inverloch Holiday Park

BIG4 Melbourne Holiday Park

BIG4 Mildura Getaway Holiday Park

BIG4 Mornington Peninsula Holiday Park

BIG4 NRMA Halls Gap Holiday Park

BIG4 NRMA Warrnambool Riverside Holiday Park

BIG4 Phillip Island Caravan Park

BIG4 Port Fairy Holiday Park

BIG4 Riverside Swan Hill

BIG4 Seymour Holiday Park

BIG4 Swan Hill

BIG4 Taggerty Holiday Park

BIG4 Wangaratta North Cedars Holiday Park

BIG4 Warrnambool Figtree Holiday Park

BIG4 Waters Edge Holiday Park

BIG4 Whiters Holiday Village

BIG4 Wye River Holiday Park

Lake Hume Tourist Park

NRMA Port Campbell Holiday Park

NRMA Portland Bay Holiday Park

Queensland

BIG4 Adventure Whitsunday Resort

BIG4 Aussie Outback Oasis Holiday Park

BIG4 Beachcomber Coconut Holiday Park

BIG4 Cairns Crystal Cascades Holiday Park

BIG4 Caloundra Holiday Park

BIG4 Cane Village Holiday Park

BIG4 Conway Beach Tourist Park Whitsundays

BIG4 Gold Coast Holiday Park

BIG4 Ingenia Holidays Cairns Coconut Resort

BIG4 Ingenia Holidays Noosa

BIG4 Mackay Blacks Beach Holiday Park

BIG4 Mackay Marine Tourist Park

BIG4 Maroochy River

BIG4 NRMA Atherton Tablelands Holiday Park

BIG4 Point Vernon Holiday Park

BIG4 Port Douglas Glengarry Holiday Park

BIG4 Rollingstone Beach Front Resort

BIG4 Rowes Bay Beachfront Holiday Park

BIG4 Sandstone Point Holiday Resort

BIG4 Toowoomba Garden City Holiday Park

BIG4 Whitsundays Tropical Eco Resort

Imbil Camping Retreat

Ingenia Holidays Rivershore

Kingaroy Holiday Park

Normanton tourist park

NRMA Bowen Beachfront Holiday Park

NRMA Capricorn Yeppoon Holiday Park

NRMA Lake Somerset Holiday Park

NRMA Treasure Island Holiday Resort

South Australia

BIG4 Adelaide Caravan Park

BIG4 Barossa tourist park

BIG4 Blanchetown Riverside Holiday park

BIG4 Blue Lake Holiday Park

BIG4 Cape Jervis Accommodation & Caravan Park

BIG4 Ceduna Tourist Park

BIG4 Hahndorf Resort

BIG4 Loxton Riverfront Holiday Park

BIG4 Naracoorte Holiday park

BIG4 Port Elliot Holiday Park

BIG4 Port Hughes Tourist Park

BIG4 Port Willunga Tourist Park

BIG4 Stuart Range Outback Resort

BIG4 West Beach Parks

Marion Holiday Park

Waikerie Holiday Park

West Beach Parks Resort

Western Australia

BIG4 Acclaim Prospector Holiday Park

BIG4 Beachlands Holiday Park

BIG4 Emu Beach Holiday Park

BIG4 Geraldton Sunset Beach

BIG4 Ledge Point Holiday Park

BIG4 Middleton Beach Holiday Park

BIG4 Perth Midland Tourist Park

BIG4 Plantation Caravan Park

BIG4 Taunton Farm Margaret River

Acclaim Gateway Tourist Park

Acclaim Kingsway Tourist Park

RAC Busselton Holiday Park

RAC Cervantes Holiday Park

RAC Exmouth Cape Holiday Park

RAC Monkey Mia Dolphin Resort

Tasmania

BIG4 Hobart Airport Tourist Park

BIG4 Iluka on Freycinet Holiday Park

BIG4 Launceston Holiday Park

BIG4 St Helens Holiday Park

BIG4 Ulverstone Holiday Park

NRMA Port Arthur Holiday Park

Low Head Tourist Park

Northern Territory

BIG4 Howard Springs Holiday Park

BIG4 MacDonnell Range Holiday Park

*BIG4 Flexible Booking Policy Terms and Conditions

  • Customers who book a break at the parks listed above on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival.
  • On request, customers will be offered the option to change their booking dates or receive a credit to use at that Park for up to 12 months.
  • Any difference in booking value will need to be paid.
  • To request either a change to booking dates or to receive a credit for a future booking the customer will need to contact the park directly.
  • BIG4 National Support Office is not able to amend bookings or extend a credit on behalf of a park.
  • This policy only applies to bookings made via BIG4.com.au for the Parks listed above between 19 March 2020 and 31 March 2021, for arrival prior to 31 March 2022. Outside of these dates (either prior to 19th March 2020 or after 31 March 2022) all standard BIG4 Park cancellation policies remain true and in effect.

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Contact the BIG4 National Support Office via our contact us page.

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