Powered Sites from 12pm | Accommodation from 3pm
Before 10am on day of departure
Reception hours are 8:30am - 5:30pm
Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.
BIG4 Beachlands Holiday Park is dog friendly, please refer to our Pets Page for more information - All bookings to be made direct with the park.
Full payment by credit card is required to secure your reservation. A $50 refundable cash bond for the boom gate remote is required on arrival for caravan and camping sites. A credit card pre-authorisation of $200 or a $300 cash bond is required for all accommodation upon arrival. Any damages caused during the stay will be charged against that card, or the amount equivalent to the damage will be kept.
Refer to the below for changes and cancellations policy for bookings after 31st July, 2020. Cancellations:December/January Holidays, Easter & Special Events Changes for stays during peak season and special events must be made more than 60 days prior to arrival.Cancellations can be made up to 60 days prior to arrival will result in the forfeit of the first nights tariff. If the cancellation is made within 60 days of arrival, tariff paid will be forfeited.Long Weekends & April, July and October School Holidays Cancellations can be made up to 14 days prior to arrival and will result in the forfeit of the first nights tariff. Cancellations made within 14 days of arrival will result in tariff paid being forfeited.All other timesCancellations at other times can be made up to 48 hours prior to arrival and will result in the forfeit of the first nights tariff. Cancellations made within 48 hours of arrival will result in tariff paid being forfeited. BIG4 Beachlands Holiday Park is a smoke-free environment. This tariff is based on the above number of adults and children - if these numbers change the tariff may also change. Deposits and payments: Full payment by credit card is required to secure your reservation. A $50 refundable cash bond for the boom gate remote is required on arrival for caravan and camping sites. A credit card pre-authorisation of $200 or a $300 cash bond is required for all accommodation upon arrival. Any damages caused during the stay will be charged against that card, or the amount equivalent to the damage will be kept. Your booking is for a set time and, once confirmed, any change will result in liability for payment of the whole of the time booked unless you have cancelled in accordance with this policy. Cancellations must be made in writing. For your own peace of mind, we recommend that you consider taking out domestic travel insurance. Reception hours are 8:30am - 5:30pm, seven days a week. If you will be arriving outside these times you need to contact the park reception during open hours to make alternate arrangements. Guests who fail to arrive on the designated day or by 10am the following day will forfeit all monies paid. Minimum booking periods apply during school holidays, long weekends and during special events. A minimum stay of two nights is required at all other times. Children are charged between 2-15 years old. There is no charge for children under two years. Check-in time is after 3pm, and check-out time is before 10am on the day of departure. Late check-outs can be arranged subject to availability. We reserve the right to refuse a booking at any time from any person reasonably believed to: - not be the person named on the booking - not be the person named on the credit card or authorised to use the card - not be able to pay for charges - may cause damage to the property of the park or other guests - may exhibit socially unacceptable behaviour - be younger than 18 years old unaccompanied by an adult. We reserve the right to eject guests from the park who are deemed by management to be behaving in a way that is socially unacceptable, causing damage, disturbing other guests, using unacceptable language, or breaking other park rules. No refund will be given and charges will apply for damages caused. We look forward to welcoming you to BIG4 Beachlands Holiday Park!
Contact the BIG4 National Support Office via our contact us page.
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