Booking Terms & Conditions
You need to know
BIG4 Beachlands Holiday Park is a smoke-free environment.
This tariff is based on the above number of adults and children - if these numbers change the tariff may also change.
Deposits and payments - Full payment by credit card is required to secure your reservation. A $50 refundable cash bond for the boom gate remote is required on arrival for caravan and camping sites. A credit card pre-authorisation of $200 or a $300 cash bond is required for all accommodation upon arrival. Any damages caused during the stay will be charged against that card, or the amount equivalent to the damage will be kept. Changes to stays during peak season must be made more than 60 days prior to arrival. Cancellations made 60 days prior to arrival will incur a $50 cancellation fee. If a cancellation is made within 60 days of arrival, tariff paid will be forfeited, however if your accommodation/site is able to be re-booked the portion re-booked will be refunded. Cancellations at other times can be made up to two days prior to arrival and will result in the forfeit of the first nights tariff. Your booking is for a set time and once confirmed, any change will result in liability for payment of the whole of the time booked unless you have cancelled in accordance with this policy. Cancellations must be made in writing. For your own peace of mind, we recommend that you consider taking out domestic travel insurance. Cancellations at all other times can be made up to two days prior to arrival and will result in the forfeit of the first nights tariff. Promotional packages are subject to a no refund, no transfer policy. Changes and cancellations are not permitted on specials. Reception hours are 8:30am - 5:30pm, seven days a week. If you will be arriving outside these times you need to contact the park reception during open hours to make alternate arrangements. Guests who fail to arrive on the designated day or by 10am the following day will forfeit all monies paid. Minimum booking periods apply during school holidays, long weekends and during special events. A minimum stay of two nights is required at all other times. Children are charged between 2-15 years old. There is no charge for children under two years.
Check-in time is after 3pm, and check-out time is before 10am on the day of departure. Late check-outs can be arranged subject to availability.
We reserve the right to refuse a booking at any time from any person reasonably believed to: - not be the person named on the booking - not be the person named on the credit card or authorised to use the card - not be able to pay for charges - may cause damage to the property of the park or other guests - may exhibit socially unacceptable behaviour - be younger than 18 years old unaccompanied by an adult. We reserve the right to eject guests from the park who are deemed by management to be behaving in a way that is socially unacceptable, causing damage, disturbing other guests, using unacceptable language, or breaking other park rules. No refund will be given and charges will apply for damages caused.
We look forward to welcoming you to BIG4 Beachlands Holiday Park!