Booking Terms and Conditions

Check In

After 2pm

Check Out

10am on day of departure

Reception Hours

Monday to Friday: 9am - 5pm Saturday & Sunday: 9:30am - 4pm Public Holidays: 10am - 2pm CLOSED CHRISTMAS DAY Guests arriving outside these times must contact park reception during reception hours to confirm arrangements for late arrival.

Changes and Cancellation

Terms & Conditions

Please note: These terms & conditions apply for COVID19 as you are booking at your own risk.


Payments are not refundable unless 30+ days prior notice of your arrival date is provided. All cancellations are subject to a $30.00 administration fee. Please notify us by email or phone of your intention to cancel your stay. 

PLEASE NOTE: Reservations cancelled less than 7 days prior to arrival will forfeit the payment. Guest can keep the payment paid as a credit for a future booking. Please note that the credit is only valid for 12 months. 

If guests wants to shorten their stay, no refund will be given.

Should guests choose to leave early or be asked to leave prior to Checkout date - No refund will be given.  

Management reserves the right to relocate or change the booked room/site, prior to, or on arrival.

Extra Vehicles/Boats/Trailers: Please consult reception if you plan on bringing an additional car, boat or trailer as most cabins and sites do not have additional parking space. 


Pets welcome at the Managers discretion they must be on a lead at all times and declared at time of booking.Pets are STRICTLY FORBIDDEN in our accommodation and communal areas such as amenities block, camp kitchen, pool etc.

Deposits and Payments

Full payment is required at the time of booking.

What you need to know

Room Service: Please note we do not service cabins during your stay.

CHECK IN for Sites between 11am - 4:45pm (Monday to Friday) 11am to 3:45pm (Saturday to Sunday) Please advise us if you require late check-in.

CHECK IN for accommodation between 2pm - 4:45pm (Monday to Friday) 2pm to 3:45pm (Saturday to Sunday) Please advise us if you require late check-in.

CHECK OUT for all guests is by 10am.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.