To keep our guests, staff and community safe, we’ve implemented a few new operational measures to give you peace of mind on your next stay.
We’re adhering to state government advice as to social distancing guidelines for stays within the park.
With COVID-19 restrictions still in place, we’ve made some changes to the way we operate our park for the safety of our guests and staff. Restrictions may vary from state to state and we’re monitoring this closely for any changes.
Our park staff are here to help during your stay, and we recommend calling reception staff for assistance rather than visiting the office.
We have adapted our check in process to remove unnecessary contact. Guests will receive emails prior to check in for payment and arrival information including your boom gate code, park map and registration card. On arrival, guests will be able to proceed directly to their sites and cabins, keys will be left in cabins for guests.
Extra cleaning practices
While our cleaning standards are high all year round, we have implemented additional cleaning practices throughout all areas of the park, including sanitising all communal facilities on a regular basis.
Social distancing rules in place
In states that allow for the opening of facilities, our communal facilities will be restricted to a maximum number of people at any one time, to ensure guests are able to abide by the 1.5m social distancing rule and 1 person per 4m2. All guests are advised to follow social distancing rules both within and outside of our park.