After 2pm on day of arrival
Before 10am on day of departure
Reception HoursGeneral: 7:00am – 8:30pmMay – September: 8:00am – 6:30pm
Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.
We understand your furry friends are a part of the family and we welcome them whenever we can. However, a number of our properties are located in national parks or on water supply systems, where domestic pets are prohibited. This is outside of our control and we appreciate your understanding.
Please see additional terms and conditions in 'you need to know' section below
You can view our full booking terms here http://cms.big4.com.au/uploads/general/Booking_Conditions.pdf
Contact the BIG4 National Support Office via our contact us page.
Inspire someone you know to get out and explore this beautiful country of ours. Start them on their way by surprising them with a BIG4 Gift Card.