Booking Terms and Conditions

Check In

Sites 12pm & Cabins 2pm


Check Out

10:00am


Reception Hours

9:00am - 5:00pm


Pets

Halls Gap Caravan Park is a ‘Pet Friendly’ holiday park that allows dogs all year round excluding the Easter period, Christmas/New Year peak period and other long weekends. We offer multiple accommodation options available to book so you can bring your favourite pet with you for your next stay. To ensure that you enjoy your stay with our other guests, we must ensure that all dog owners take full responsibility for their pet and ensure they do not disturb other guests when on the property.


Deposits and Payments

All reservations require a bond (deposit) to be paid at the time of the reservation. Without a bond, we are unable to make you a reservation. The minimum bond payable is equal to one night's tariff. Full payment may be required by a designated date; this will be supplied upon booking (approx. 30 days for peak and selected shoulder periods).


What you need to know

Bookings/Cancellation Policy All reservations require a bond (deposit) to be paid at the time of the reservation. Without a bond, we are unable to make you a reservation. The minimum bond payable is equal to one night’s tariff.  Any changes to reservations, or cancellations will incur an administration fee*. All cancellations must be made directly with the park in writing. Upon cancellation, monies paid (minus any cancellation fees) can be credited to a client account for future stays. Any money transferred for future stays at the Parks will only be valid for 12 months from the original reservation date. No credit or refund will be available for early departures or cancellations once arrived.  Off Peak Periods Cancellations received more than 14 days before the reservation date, will receive a refund of monies paid minus a cancellation fee. Cancellations made within 14 days of the reservation surrender the bond (one night’s tariff). Any remaining monies can be refunded or applied to client account. Cancellations made within 48 hours of the reservation, surrender all monies paid.  Peak and Shoulder Periods Full payment may be required by a designated date; this will be supplied upon booking (approx. 30 days for peak and selected shoulder periods). Cancellations made before the designated full payment date, will receive a refund of monies paid minus a cancellation fee. Cancellations made after the designated full payment date surrender all monies paid. If the site booked can be resold, monies paid (minus a cancellation fee) will be refunded.