8:00am - 6:00pm
Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.
BIG4 Breeze Port Hughes is a ‘Pet Friendly’ caravan park and allows dogs most of the year, excluding Christmas/New Years peak period and the Easter Long Weekend. We offer multiple accommodation options available to book so you can bring your favourite pet with you for your next stay.To ensure that you enjoy your stay with all of our other guests, we must ensure that all dog owners take full responsibility for their pet and ensure they do not disturb other guests when on the property. Please see our pet policy for full terms and conditions.
The park will process a charge against your credit card and send confirmation to the email or postal address supplied. The balance is due upon check-in (off peak), or 30 days prior to arrival (peak).
COVID-19 Flexible Booking Policy:
Notwithstanding any applicable rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months, if, at the time of stay, any of the following criteria applies or is reasonably expected to apply:
Note: You may be required to provide reasonable evidence that the above circumstances apply.
Awaiting the results of a COVID-19 test will not automatically give rise to a right of cancellation under the COVID-19 Flexible Booking Policy. If, within 72 hours prior to arrival, you have any COVID-19 symptoms and/or you are required to obtain a COVID-19 test, please contact the park directly to discuss your options, including the potential to defer the date of arrival and/or shorten your length of stay.
To utilise this policy a guest must have made their booking on big4.com.au. Any difference in booking value will need to be paid directly to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly.
Any cancellation which is deemed not applicable to the Flexible Cancellation Policy will need to comply with the park's usual terms and conditions.
Any changes to reservations, or cancellations will incur an administration fee*.No credit or refund will be available for early departures or cancellations once arrived. Off Peak Periods: Cancellations received more than 14 days before the reservation date, will receive a refund of monies paid minus a cancellation fee. Cancellations made within 14 days of the reservation surrender the bond. Cancellations made within 48 hours surrender all monies paid. Shoulder Periods: Cancellations made before the designated date will receive a refund of monies paid minus minus a cancellation fee.Cancellations made after the designated fulll payment date will surrender all monies paid.
All reservations require a bond (deposit) to be paid at the time of the reservation. Without a bond, we are unable to make you a reservation. The minimum bond payable is equal to one night’s tariff.
Any changes to reservations, or cancellations will incur an administration fee*.
All cancellations must be made directly with the park in writing.
Upon cancellation, monies paid (minus any cancellation fees) can be credited to a client account for future stays. Any money transferred for future stays at the Parks will only be valid for 12 months from the original reservation date.
No credit or refund will be available for early departures or cancellations once arrived.
Off Peak Periods
Cancellations received more than 14 days before the reservation date, will receive a refund of monies paid minus a cancellation fee.
Cancellations made within 14 days of the reservation surrender the bond (one night’s tariff). Any remaining monies can be refunded or applied to client account.
Cancellations made within 48 hours of the reservation, surrender all monies paid.
Peak and Shoulder Periods
Full payment may be required by a designated date; this will be supplied upon booking (approx. 30 days for peak and selected shoulder periods).
Cancellations made before the designated full payment date, will receive a refund of monies paid minus a cancellation fee.
Cancellations made after the designated full payment date surrender all monies paid. If the site booked can be resold, monies paid (minus a cancellation fee) will be refunded.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.