Booking Terms & Conditions
Before 10am on day of departure
Reception is open until 6pm in the winter months and until 8pm in the summer months.
Deposit & Payments
The deposit of one night is required at the time of booking. The remainder of the stay is payable on check in. Special rates may have different payment conditions. ie fully pre paid, non refundable. Peak holiday seasons require full payment by October 17, 2017. Any long weekend reservations require full payment 30 days prior to arrival.
Changes & Cancellations
The deposit will be refunded (less a $30 administration fee) if notified at least 30 days prior to scheduled arrival. If notified less than 30 days prior to arrival, the deposit will only be refunded (less a $30 administration fee) if/when the accommodation is rebooked. Cancellations less than 72 hours prior to arrival will forfeit the deposit. Reservations cancelled, or altered at the commencement of or during occupation do not qualify for any refund and the monies paid will be forfeited by the guest. Non-arrivals or guests who fail to notify of cancellations will forfeit the monies paid. ***Special Terms & Conditions apply for Peak period reservations (school holidays & long weekends)
A $30 administration fee is applied to all cancelled reservations. A credit card pre-authorisation of $100 is required on arrival. This authorisation will be held until after you have departed. If you cannot produce a credit card, a $100 cash bond will be acceptable. Delays may occur on departure where a cash bond has been paid as a room inspection will be carried out prior to refund of bond monies. In the case of damage and/or loss, excessive cleaning, we have permission to recover this cost from the credit card or cash bond.
You need to know
Adelaide Shores reserves the right to immediately evict any guest, visitor or member of the public for any anti-social behaviour, including but not limited to: possession or use of illegal drugs, wilful damage to Adelaide Shores property, theft, physical or verbal abuse of staff, other guests or the public. In the event of an eviction, all money held or due will be forfeited and the registered guest will be unable to make future reservations at Adelaide Shores.
Noise must be kept to a minimum after 10pm.
An Adelaide Shores representative is accessible 24 hours a day for emergencies.
Accommodation is serviced weekly, commencing on the 7th day after arrival.