Booking Terms & Conditions
Arrival time is 2pm. Check in prior to this time is not guaranteed.
Check out time is 10.00 on the day of departure.
8am - 6pm, 7 days a week. Should you be planning to arrive after 6pm please contact reception to arrange out of hours check in, site map and collection of your key.
Deposit & Payments
Full payment of accommodation as a deposit is required. Conditions apply for large bookings.
Changes & Cancellations
This is non-refundable if your booking is cancelled less than 14 days prior to your arrival date. Cancellations before this will incur a $20.00 administration fee. Should you choose, for whatever reason to cut your stay short no refund will be provided.
People taking advantage of our facilities are asked to leave their accommodation in a clean and tidy manner, removing all rubbish and cleaning any dishes prior to departure as failure to do so will result in a minimum cleaning charge of $80.00 being charged to your credit card.
You need to know
All Whitsunday tours can be booked through reception during your stay. Tours may also be pre-booked in peak times to avoid disappointment.