Booking Terms & Conditions

  • Check in

    Arrival time is 2pm. Check in prior to this time is not guaranteed.

  • Check out

    Check out time is 10.00 on the day of departure.

  • Reception hours

    8am - 6pm, 7 days a week. Should you be planning to arrive after 6pm please contact reception to arrange out of hours check in, site map and collection of your key.

  • Deposit & Payments

    Full payment of accommodation as a deposit is required. Conditions apply for large bookings.

  • Changes & Cancellations

    Your deposit is non-refundable if your booking is cancelled within 30 days of your arrival date. Cancellations outside this will incur a $30.00 administration fee.

  • You need to know

    All Whitsunday tours can be booked through reception during your stay. Tours may also be pre-booked in peak times to avoid disappointment.

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