Booking Terms and Conditions

Check In

2pm


Check Out

Before 10am on day of departure


Reception Hours

9am - 5pm 7 days a week


Changes and Cancellation

Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.


Pets

Dog welcome. Must be on a lead at all times.


Deposits and Payments

A valid credit card is required as security against all cabin/unit reservations.


What you need to know

Refer to the below for changes and cancellations policy for bookings after 31st July, 2020. Cancellation of a Cabin/Unit booking under 24 hours incurs the cost of the first night.