BIG4 Cairns Crystal Cascades Holiday Park

Terms & Conditions for Travelling with Pets

We are very happy to welcome you and your furry friend to our park. In order for everyone to have an enjoyable time we do have a few rules for pets and their owners;
  • Pets must be on a non extendable leash at all times whilst not in the van/tent - no exceptions. A leash must be no more than 2 metres in length and there should be no dog ‘runs’ set up by dog owners. The dog must be supervised at all times and never left unattended including inside a van/tent.
  • For health and safety reasons dogs are not allowed in any common areas of the park including; cafes, pool areas, camp kitchens, amenities, playgrounds, reception or any public areas.
  • For health and safety reasons dogs must not be washed or cleaned anywhere within the park. Dog blankets and accessories must not be washed or cleaned in the guest laundry.
  • Dogs may be walked around the park provided they are on a leash. Extendable leashes are not permitted to be used within the park.
  • Pet owners are 100% responsible for picking up and disposing of their pet waste, in a sealed ‘doggy do’ plastic bag. This should be disposed in the appropriate rubbish bins.
  • Pet owners are personally responsible for their pets and will be held accountable for any and all personal injuries and/or property damage or losses in relation to any actions by or because of their pet.
  • Pet owners must agree that the park staff reserves the right to evict any guests whose pet is deemed noisy, disruptive, aggressive or the subject of complaints from other guests.