Booking Terms and Conditions

Check In

After 2pm


Check Out

Before 10am on day of departure. A late check-out may be possible - subject to availability.


Reception Hours

8am to 6pm Please contact Reception should you be arriving out of these times.


Changes and Cancellation

Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.


Pets

On sites only.


Deposits and Payments

Please see additional terms and conditions in 'you need to know' section below


What you need to know

You can view our full booking terms here http://cms.big4.com.au/uploads/general/Booking_Conditions.pdf