8am to 6pm
Customers who book a break on BIG4.com.au will be able to change their booking up to 72 hours prior to arrival. On request, customers will be offered the option to amend their booking or receive a credit to use at that Park for up to 12 months. Any difference in booking value will need to be paid. This policy applies to bookings made between 19 March 2020 and 30 June 2020, for arrival prior to 31 July 2020. Please contact the park for further details.
Refer to the below for changes and cancellations policy for bookings after 31st July, 2020. Cancellation of bookings can be made through retreat management or online. Cancellations made within 24 hours of booking may incur a cancellation fee. PETS - Imbil Camping Retreat is dog friendly. Dogs are welcome provided they are on leashes at all times and cleaned up after promptly. Please do not leave your dog unattended at any time. A security deposit will be taken for all dogs. GENERATORS - Generators are permitted for the recharging of batteries between the hours of 8.00am to 10.00am and 4.00pm to 6.00pm. CANCELLATION POLICY - Cancellation of bookings can be made through retreat management or online. Cancellations made within 24 hours of booking may incur a cancellation fee. REQUEST TO LEAVE - Retreat management reserves the right to evict or ask any person to leave who fails to obey the retreat rules.
Contact the BIG4 National Support Office via our contact us page.
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