Terms & Conditions for Travelling with Pets

Dogs are welcome on application at Manager's discretion. Please contact us directly on 1800 669 955 to discuss your pet and travel needs.

Date Restrictions Apply

We do not accept pets over peak periods, holiday periods, long weekends and special events.

Park Conditions for Pets

Thank you for looking to stay at BIG4 Forest Glen Holiday Resort, a proud member of BIG4 Holiday Parks. Under special arrangement with BIG4 we have opted to allow dogs to stay in our park under limited and strict conditions. It is of course our intent and goal to provide you with not only a wonderful and enjoyable stay with us, but also a safe and happy one.

In order to ensure the comfort, enjoyment and safety of all of the guests staying with us, we have established a set of clear and enforcable rules to ensure that all dog owners take responsibility and will act responsibly in regards to the actions and behaviour of their dog.

Please note, that all pets must be pre-approved prior to making a booking. Acceptance is always at the discretion of the park manager, and such acceptance can be withdrawn at any time by the park manager at their discretion, if they believe that the acceptance of that dog to stay in the park is not in the best interests of the park. Please note, that some breeds of dogs will not be accepted. Bookings can only be made by contacting the park directly (not through a website).

BIG4 Forest Glen Holiday Resort allows a maximum of five dogs in the park at any one given time and only one dog per site. Allocation of sites and/or areas of the park will be based on this. Pets are not permitted in any cabin/villa or ensuite site.

We do not accept pets over peak periods, holiday periods, long weekends and special events.

Please also be aware that failure to adhere to these rules, you will be asked to leave the park immediately without refund or recourse (Note: These rules are the BIG4 minimum standards and requirements):

  • The dog must be leashed at all times whilst not in your van or tent or other accommodations. No exceptions. A leash must be no more than two metres in length. This includes no dog ‘runs’ to be set up.
  • The dog must be supervised at all times and never left unattended including inside a tent or van or other accommodations.
  • For health and safety reasons dogs are not allowed in any common areas of the park including: cafe, pool area, games room, camp kitchen, amenities, playground, reception or any public areas.
  • For health and safety reasons dogs must not be washed or cleaned anywhere within the park. Additionally, any dog related accessories such dog blankets, etc. should not be washed or cleaned within the park.
  • Dogs may only be walked in the designated areas of the park. Dogs are not to be walked around the park, unless exiting the park via the entrance/exit driveway.
  • Dog owners are 100% responsible for picking up and disposing of their dog’s or pet’s waste, in a sealed plastic bag and disposed of in rubbish bins.
  • Dog owners are personally responsible, and will be held to be so, for any and all personal injuries and/or property damage or losses in relation to any actions by or because of their dog and agree to pay for any claims of compensation in relation to the dog’s activities.
  • The dog owner must agree that the park owner/manager reserves the right to evict any guests whose dog is deemed noisy, disruptive, and aggressive or the subject of complaints from other guests. It is the dog owner’s responsibility and the dog owner’s alone to control and manage their dog. If in the view of the park management this has not happened to an acceptable level the owner and the dog may be evicted from the park, without prior warning, immediately at the manager’s discretion.
  • The dog owner must contact BIG4 Forest Glen Resort directly in advance of arrival to apply to have their dog accepted into the Park. Upon arrival it is the managers’ discretion as to accept the dog in the park. Upon acceptance by the park manager the dog owner must then agree to and sign the standard “BIG4 Dog Policy Dog Owner Agreement’ document. It will not be possible under such rules to book with a dog on BIG4.com.au.
  • A cash only bond of $50 will be required upon arrival. This bond is fully refunded at the end of your stay providing you have adhered to the above rules and leave your site in a habitable state and no time is required by the operators to clean up your dog’s wastes and or destruction (eg: filling up holes, etc.).

Pets

Important Note

Rules of occupancy can vary between individual parks.

Please refer to the BIG4 Parks of Australia minimum standards and requirements

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