Booking Terms & Conditions

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    Booking Terms and Conditions:

    Internet allocations do not always reflect actual availability. Please call 1800 669 955 (free call) if your required dates do not appear.

    Cancellation and Refund Policy: During off peak periods your deposit will be refunded less a $30 cancellation fee if we are notified of your cancellation at least 48 hours prior to your scheduled arrival. During school holidays and long weekends payment in full is required prior to arrival and cancellations after the advised due date forfeit 50% of the full tariff. Within 72 hours prior to arrival there is no refund. Bookings for holiday periods or long weekends cannot be transferred once the due date has passed. The BIG4 guarantee assures full refund of your tariff within one hour of arrival if you are not completely satisfied with your accommodation or site. After this time there is no refund or credit for early departure. This includes due to inclement weather. A $30 processing fee applies to all cancellations. The park will process a charge to the credit card that you securely provided and advise you of the details of the charge in a printed receipt and copy of the card receipt will be posted within two days. Amendments and cancellations must be made directly with the park or online if permitted by the rate.

    Child Policy: Infant 0-2 years old inclusive (free of charge), Child 2-15 years old inclusive, Adult 16 years old and above.

    BIG4 Club Membership Discount: Where a BIG4 Club member discount is applicable, you must have a valid BIG4 Club Membership at the date of arrival.

    General Minimum Age - You must be at least 18 years old to make a reservation.

    Special Requests - you acknowledge that Special Requests are on a request basis and are not guaranteed at the time a reservation is made.

    BIG4 Holiday Parks BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any of the particular BIG4 Holiday Parks. We only facilitate this booking service. All bookings are made directly with the individual owner of the BIG4 Holiday Park.

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