Booking Terms and Conditions

Check In

If after 6pm, please contact our friendly team to organise alternative arrangements


Check Out

Please contact our friendly team to organise alternative arrangements


Reception Hours

8am-6pm (non-daylight saving times) 8am-8pm (daylight saving times)


Changes and Cancellation

  • Cancellations up to 30 days prior to arrival - a cancellation fee of $50 for cabins & $20 for sites will apply to all bookings.
  • Cancellations 14 to 30 days prior to arrival – a cancellation fee of 50% of total booking will apply to all bookings.
  • Cancellations within 14 days or less prior to arrival - a cancellation fee of 100% of the booking will apply to all bookings.
  • Refunds are unavailable for cancellations made within 14 days of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the park for breaching park rules.
  • Park Management reserves the right to cancel or amend any bookings
  • Pricing is subject to change.
  • Guest credit / debit card details are required to secure all bookings.
  • Visa & Mastercard credit card surcharge of 0.5% applies to this payment option.


Pets

Dogs welcome upon application to the Park Manager, selected cabins & sites only, not during peak periods and school holidays. Conditions apply


Deposits and Payments

Deposit of at least 1 night's accommodation is required at time of booking for all bookings made outside 30 days of arrival. Full payment is required 30 days prior to arrival for all off-peak stays to confirm the booking. Pricing is subject to change. Guest credit / debit card details are required to secure all bookings. Visa & Mastercard credit card surcharge of 0.5% applies to this payment option.


Fees

Day Visitor - $10 per person per day


What you need to know

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.