Booking Terms and Conditions

Check In

2:00pm


Check Out

10:00am


Reception Hours

8am – 6pm 7 days a week 8am – 8pm 7 days a week during peak times.


Changes and Cancellation

  • Cancellations up to 30 days prior to arrival - a cancellation fee of $50 for cabins & $20 for sites will apply to all bookings.
  • Cancellations 14 to 30 days prior to arrival – a cancellation fee of 50% of total booking will apply to all bookings.
  • Cancellations within 14 days or less prior to arrival - a cancellation fee of 100% of the booking will apply to all bookings.
  • Refunds are unavailable for cancellations made within 14 days of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients are asked to leave the park for breaching park rules.
  • Park Management reserves the right to cancel or amend any bookings
  • Pricing is subject to change.
  • Guest credit / debit card details are required to secure all bookings.
  • Visa & Mastercard credit card surcharge of 0.5% applies to this payment option.


Pets

No pets allowed.


Deposits and Payments

Deposit of at least one (1) night's tariff is required at time of booking for all off peak bookings made more than one month (30 days) prior to arrival. Full payment is required one month (30 days) before arrival for all off peak stays to confirm booking. Fully payment is required at time of booking for all online bookings. Pricing is subject to change. Guest credit / debit card details are required to secure all bookings. Visa & Mastercard credit card surcharge of 0.5% applies to this payment option


Fees

A minimum of $100 may be charge if cabin/site is left in unsatisfactory condition upon departureLate Departure - subject to availability and pre-arrangement with Park Management. Fees may apply


What you need to know

  • Maximum 4 adults per cabin
  • Bookings on any site or any cabin in the holiday park shall not exceed 30 consecutive nights
  • Persons under 18 (or persons on their behalf) are not permitted to make reservations.  Unaccompanied minors will not be accepted as guests in the park
  • One (1) car space is allocated per site booked. Additional vehicles unless otherwise arranged with Park Management must be parked in allocated visitor parking or outside the park
  • For un/powered sites only ground sheets made of shade cloth or open weave material are permitted (No tarps)
  • Strictly 1 tent or 1 caravan or 1 camper trailer per site
  • All damages to park property will be charged to the client's credit card
  • There is no smoking permitted in proximity to park accommodation or other building, including on cabin decks and building verandas
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.