Booking Terms and Conditions

Check In

After 2pm


Check Out

Before 10am on the day of departure


Reception Hours

8:30am - 5:30pm, 7 days per week. If you are arriving outside of these times please contact reception prior to your arrival to make arrangements.


Changes and Cancellation

Customers who book a break on BIG4.com.au will be covered by the BIG4 COVID-19 Flexi Booking Policy and the BIG4 Brand Promise, see the 'what you need to know' section, below, for more details.


Pets

BIG4 Wagga Wagga Holiday Park is pet friendly within all Powered & Un-Powered Sites and selected Cabins, (Quick Stay Cabins). Please see our full terms and conditions for further details.


Deposits and Payments

BIG4 Wagga Wagga Holiday Park requires a deposit equivalent to one nights accommodation. This will be charged to your credit card at time of booking.


Fees

Pet cleaning fee of $15.00 p/day will be applied to designated pet friendly cabins.


What you need to know

COVID-19 Flexi Booking Policy: Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay: • You or an immediate family member becomes sick with COVID–19 • You are forced into self-isolation • You are awaiting the results of a COVID–19 test or • A State Government or Commonwealth Government directive is issued and means you are no longer able to travel to or from your destination. Any difference in booking value will need to be paid direct to the park as per their usual booking terms and conditions. To request either a change to booking dates or to receive a credit for a future booking in relation to the COVID-19 Flexible Cancellation Policy the customer will need to contact the park directly. To utilise this policy a guest must: • Have made their booking on BIG4.com.au, and • Where requested, provide proof to the park where the booking is held of COVID-19 impact as listed above. Any cancellation which is deemed not applicable to the Flexible Cancelation Policy will need to comply with parks usual terms and conditions: BIG4 Wagga Wagga Holiday Park Terms and Conditions: Deposits will only be refunded if the park is notified of your cancellation 48 hours prior to your scheduled arrival minus a $35 administration fee. If notice of your cancellation is received after this time the park will retain the deposit paid. No refunds on early departures. Prices subject to change without notice.