Estimating your equipment size
We are looking for an estimate of the size of your Caravan, Motorhome, Camper Trailer, Tent etc. once it has been set up or fully extended (outside to outside)... excluding your vehicle.
Caravans, Motorhomes, Camper Vans, Camper Trailers
Please include your tow/draw bar in the estimate.
Widths are generally around 4 – 5 metres (13.12 – 16.4 feet).
Note: Include annexes of pullouts in width.
|Caravans||4 – 12 metres (13.12 – 39.37 feet)|
|Motorhomes||7 – 14 metres (22.97 – 45.93 feet)|
|Campervans||5 – 7 metres (16.40 – 22.97 feet)|
|Fifth wheelers||7 – 14 metres (22.97 – 45.93 feet)|
|Camper Trailers||5 – 8 metres (16.40 – 26.25 feet)|
Note: Do not include the size of the tent pegs
|1 person||1 × 2.5 metres (3.28 × 8.20 feet)|
|2 person||1.5 × 2.5 metres (4.92 × 8.20 feet)|
|3 person||3 × 2.5 metres (9.84 × 8.20 feet)|
|4 person||4.5 × 2.5 metres (14.76 × 8.20 feet)|
|5 person||6 × 3 metres (19.69 × 9.84 feet)|
|6+ person||7 × 4.5 metres (22.97 × 14.76 feet)|
Please be advised that Site sizes vary from park to park and within each park. Sites will be allocated based on the measurements provided during the booking process and it is the responsibility of the guest to ensure estimates are as close to accurate as possible.
If you are unsure, we would prefer you to overestimate or give us a call on 1300 738 044
Variety of unpowered sites to choose from. Each site is approximately 8m x 9m. Your tent/van and car is required to fit on your site. Any additional equipment I.e. extra cars and boats will require an additional site. Please advise during booking of these requirements.
8am - 6pm everyday except Sundays and public holidays where the office closes at 5pm
Deposit & Payments
For bookings over $1000 we can offer an easy interest free payment plan - please ask when booking for more details. Deposits Required: - For stays arriving within 60 days of the booking date full payment is required online - For stays arriving between 2 and 4 months from booking date - 50% deposit required & remainder automatically deducted from your credit card one month prior to arrival. - For stays arriving later than 4 months from booking, the cost of 1 night of your stay is payable. The balance will be payable one month prior to arrival or a payment plan can be arranged.
Changes & Cancellations
Cancellations within 24 hours of booking: Full refund Cancellations providing more than 30 days notice prior to arrival date: $50 Administration Fee & balance refunded. Cancellations providing less than 30 days notice prior to arrival date: $50 Administration Fee & balance held in credit for 6 months. The new booking must be made within 6 months of cancellation or balance will be forfeited in its entirety. Credit is transferrable to another guest reservation. Specials: No refunds on cancellations; however dates may be changed if available within the Specials range
You need to know
IMPORTANT: This booking is not secured until you receive an email confirmation directly from BIG4 Sunshine South West Rocks Holiday Park. On entering your details you will get an automated response from BIG4.
BIG4 Sunshine South West Rocks Holiday Park will confirm by email within 24 hours your reservation along with reservation number and receipt. If there are any issues with your booking or payment one of our team will be in contact to discuss your reservation details.
BIG4 Sunshine Terms and Conditions
Payment: All bookings are required to be paid for in full a month prior to arrival date.
Pets: We welcome pets on specific pet friendly powered and ensuite sites within the park. Please note that no pets are allowed during School Holidays, Special Events or Long Weekends. Pets are not allowed in cabin accommodation.
Dimensions of camp sites and ensuite sites: The specifics of your site booking are quoted within your reservation confirmation- including dimensions. Please ensure all your equipment including your car/boat fits within the site boundaries. "Slab" sites are NOT recommended for Camper Trailers.
Security Deposit: Your Credit Card number will be held on file as a Security deposit for the duration of your stay. Any items requiring replacement or unpaid balances on hire equipment will be charged to the card supplied. Upon arrival you will be required to sign a Guest Check-In Form confirming you agree to pay for any charges or services provided and to pay for any damage or loss to facilities, accommodation or equipment for which you and/or your guests are/were responsible. If not billed at the time of your departure BIG4 Sunshine reserves the right to debit you card at a later date once any damage or loss has been rectified. Your Credit Card details will automatically be deleted following your stay.
Bunk Beds: Work Law Health & Safety regulations state that operators must comply with the Australian Standard AS/NZS 4220:2003. "Children under the age of 9 years are not permitted to use the top bunk" & "children must not play on top bunk". Please take this into consideration when making your booking.
Complimentary Supplies in Cabins: A complimentary starter pack of tea, coffee, sugar, shampoo and soap are provided in your accommodation. Please note these are not serviced apartments therefore supplies are not restocked during your stay.
Check out time is strictly 10am. Late check outs are subject to availability and must be arranged by contacting reception no later than 4PM on the eve of your departure. Day visitor rates and conditions apply. Please note that BIG4 Sunshine reserves the right to debit the credit card of any guest not abiding by the 10am check out policy (as per our terms and conditions)
Reservation Cancellation & Amendments Terms & Conditions
- Cancellations within 24 hours of booking: Full refund
- Cancellations providing more than 30 days notice prior to arrival date: $50 Administration Fee & balance refunded.
- Cancellations providing less than 30 days notice prior to arrival date: $50 Administration Fee & balance held in credit for 6 months. The new booking must be made within 6 months of cancellation or balance will be forfeited in its entirety. Credit is transferrable to another guest reservation.
- Specials: No refunds on cancellations; however dates may be changed if available within the Specials range.
- All amendments to dates and accommodation type are subject to availability and will be at the tariff rate applicable to the new dates. If the new rates result in a balance payable to a guest, the same conditions as the cancellation terms above will apply.
- Early departure: tariffs are not refundable or transferable if your stay is cut short for any reason, including bad weather.
- All cancellation & amendment requests are subject to management’s approval.