Booking Terms and Conditions

Check In

1pm for sites, 2pm for cabins


Check Out

By 10am on day of departure for cabins & 11am for Sites


Reception Hours

9am - 6pm Monday to Saturday, 9am - 5pm Sunday. Guests arriving outside of Office hours must contact reception to arrange for collection of maps and keys/fobs.


Changes and Cancellation

Please see "What you need to know" regarding our cancellation policies.


Pets

The park does accept dogs on sites and in some cabins. (outside of public and school holidays)


Deposits and Payments

1st night is payable on booking


Fees

Family and friends are welcome to visit during your stay. If they wish to use the park facilities, swimming pools, water slides, BBQs etc there is a $20 per family day pass obtainable from reception.


What you need to know

Please carefully check the details of your reservation to ensure we have your selection correct.  CANCELLATION POLICY: LOW SEASON & SCHOOL HOLIDAYS (other than Easter & Christmas) 1.       Cancellations made within 24hrs of booking will result in a full refund. 2.       Cancellations made 30 days or more before arrival date will result in a refund of your deposit, less a $50 administration fee.                                                                      3.       Cancellations made less than 30 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays). CHRISTMAS HOLIDAYS & EASTER HOLIDAYS: 1.      Cancellations made within 24hrs of booking will result in a full refund. 2.      Cancellations made 60 days or more before arrival date will result in a refund of your deposit, less a $50.00 administration fee.                                                                  3.      Cancellations made less than 60 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).