Booking Terms & Conditions

  • Check in

    1pm for sites, 2pm for cabins

  • Check out

    by 10am on day of departure

  • Reception hours

    9am - 6pm Monday to Saturday 9am - 5pm Sunday Guests arriving outside of Office hours must contact reception to arrange for collection of maps and keys/fobs

  • Pets

    The park does accept dogs on sites (but not in cabin accommodation) at the discretion of Management, and only outside of public holidays and school holidays

  • You need to know

    Please carefully check the details of your reservation to ensure we have your selection correct. If you cancel your reservation outside of School Holidays we will cheerfully refund your deposit, less a $50 administration fee, if you do so more than 48 hours prior to arrival. Cancellations made within 48 hours of arrival will result in no refund being given.

    For School Holidays & Easter (Except Christmas) cancellations made up to 60 days of your arrival date will result in a refund of your deposit less one nights' tariff charged . Within 60 days of arrival no refund will be given, however the funds less a $50 administration fee will be held in your client account and you will have 12 months to use these funds (not including Christmas holidays).

    Christmas Holiday cancellations prior to 30th June will result in a refund of any deposit paid less a $50 administration fee.  Bookings cancelled after the 30th June and prior to 31st October will result in a refund of any deposit paid less a $50 administration fee and one nights' tariff.  For cancellations made after the 31st October, your money will not be refunded. However the funds less a $50 administration fee will be held in your client account and you will be given until 1st December the following year to use this credit.  Alternatively you may forfeit the moneys paid so you have first option on your site or cabin for the following year.

Sign in to BIG4 Holiday Perks


OR sign up for a BIG4 Holiday Perks online account to:

  • Create a shortlist of Holiday Parks
  • Store and update your personal details, making booking a breeze
  • Receive our newsletter & latest offers
  • It's FREE!

Sign in to BIG4 Holiday Perks