Booking Terms & Conditions
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Check in
1pm for sites, 2pm for cabins
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Check out
by 10am on day of departure
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Reception hours
9am - 6pm Monday to Saturday 9am - 5pm Sunday Guests arriving outside of Office hours must contact reception to arrange for collection of maps and keys/fobs
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Changes & Cancellations
Please see " Things you need to know" regarding our cancellation policies.
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Fees
Family and friends are welcome to visit during your stay. If they wish to use the park facilities, swimming pools, water slides, BBQs etc there is a $20 family day pass obtainable from reception.
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Pets
The park does accept dogs on sites (but not in cabin accommodation) at the discretion of Management, and only outside of public holidays and school holidays
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You need to know
Please carefully check the details of your reservation to ensure we have your selection correct.
CANCELLATION POLICY:
LOW SEASON & SCHOOL HOLIDAYS (other than Christmas)
1. Cancellations made within 24hrs of booking will result in a full refund.
2. Cancellations made 30 days or more before arrival date will result in a refund of your deposit, less a $50 administration fee.
3. Cancellations made less than 30 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).
CHRISTMAS HOLIDAYS & EASTER HOLIDAYS:
1. Cancellations made within 24hrs of booking will result in a full refund.
2. Cancellations made 60 days or more before arrival date will result in a refund of your deposit, less a $50.00 administration fee.
3. Cancellations made less than 60 days prior to arrival date, your money will NOT be refunded. However, the funds (less a $50 administration fee) will be held in your client account and you will have 12 months to use these funds for another booking (not including Christmas Holidays).