Booking Terms & Conditions
After 11am for Sites and 2pm for Cabins ** All arrivals must be prior to 9pm
10am for all guests
8am - 5pm 7 days a week
Deposit & Payments
Full payment required at time of booking
Changes & Cancellations
Changes and cancellations for stays during high season or weekends must be made more than  days prior to arrival. If a cancellation is within  days of arrival the deposit is forfeited. Cancellations at other times can be made up to  days prior to arrival.
You need to know
TERMS AND CONDITIONS Deposits and Payments - A credit card payment for the full amount of your stay is required on booking. The Park will process the charge against your credit card and send confirmation to the email address supplied. Reception hours are [8am to 5pm]. Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements. No arrivals will be accepted after 9pm [Park noise curfew]. Guests who fail to arrive on the designated day or who arrive after reception hours and have not made alternate arrangements will forfeit the full cost of their reservation. Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation. A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card. A minimum stay of  nights applies during high season, a minimum of  nights at Easter, a minimum of  nights on long weekends and a minimum of  nights on other weekends. Adult’s rates apply to persons above 15 years. Children rates apply to guests aged 2 to 15 years. There is no charge under 2 years. With the exception of medically certified guide dogs, dogs are not permitted. Check out time is 10am. Late check outs can be arranged at an extra charge where available. Check in time is from 2pm. We reserve the right to refuse a booking at any time from any person reasonably believed to: • Not be the person named on the booking request • Not be the person named on the credit card or not be authorised to use the card • Not be able to pay for any charges • May cause damage to the property of the Park or other guests • May exhibit socially unacceptable behaviour • Be younger than 18 years and not accompanied by a responsible person over that age • Be concealing a dog or other unauthorised animal We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused. BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits
Changes and Cancellations – Changes and cancellations for stays during high season, school holidays or weekends must be made more than  days prior to arrival. If a cancellation is within  days of arrival the deposit is forfeited. Cancellations at other times can be made up to  days prior to arrival. All cancelled bookings will incur a $10 cancellation fee before any money is refunded.