The various State Fire & Emergency services are releasing regular updates and warnings regarding the bushfire situations around Australia.
*this is a fluid situation, for most up to date information please scroll down and click on the state emergency services portal below NSW and VIC links.
The following parks in the bushfire affected regions are now open:
The Kings Highway between Canberra and the South Coast is now open. For up to date road closures in this region please check Live Traffic NSW
For up to date road closures in this region please check VicRoads
We understand that many customers will be concerned about refunds. Given the loss of communications with parks, all refund requests will be addressed once communications are restored and the fire risk has passed. All BIG4 parks are required to comply with Australian consumer law regarding refunds in emergency situations. For more information see https://www.accc.gov.au/publications/travel-accommodation-an-industry-guide-to-the-australian-consumer-law.
Communications with Parks
Due to present circumstances and limited communications please refrain from contacting affected Parks for non-urgent matters.
If you would like to contact a park, please do so by email via the contact us page.